| user__ | hello | 12:06 |
|---|---|---|
| BluesKaj | Hi all | 12:57 |
| user|72 | good ver. kubuntu 22.10 no sound on huawei notebook d 14 . no output to laptop speakers. bluetooth and hdmi have sound. what could be the problem? | 14:39 |
| oerheks | user|72, i remember that notebook, no sound is an linux wide issue | 14:44 |
| oerheks | sof-firmware issue; https://github.com/thesofproject/linux/issues/3350 .. no fix | 14:48 |
| -ubottu:#kubuntu- Issue 3350 in thesofproject/linux "[BUG] Huawei Matebook 14s headphone / speaker problem (CX8070 codec)" [Open] | 14:48 | |
| IrcsomeBot | <PJtunes> Hello house | 15:36 |
| IrcsomeBot | <PJtunes> I connected an airpod to my laptop, it was well connected but there was no sound coming out from the airpod | 15:36 |
| heathcliff | Good evening! Does anyone else have issues with ipv6 on kubuntu 22.10? | 16:50 |
| heathcliff | I tried to ping the same things from a nas connected to the same netwrok and it was able, the problematic machine just returns "Destination unreachable: Address unreachable". Cant even ping router...... (yes the machine has proper global address) | 16:53 |
| IrcsomeBot | <paculino> I went back to an old kernel (after confirming it worked in a VM) and rebooted with it using grub2. This worked, so I tried to remove the kernel I was no longer using with muon. I messed up here by not looking carefully enough; in addition to the headers and modules extra, muon removed linux-generic, which it viewed as autoinstalled for the unused kernel. I again messed up by not running update-grub. | 19:31 |
| IrcsomeBot | <paculino> Now I cannot download from any repo in emergency mode, modifying grub configs does not work (I revert them with update-grub after failures) | 19:31 |
| IrcsomeBot | <paculino> I downloaded the missing package and dependencies to a shared partition, mounted it, and used dpkg -i *.debEarly I got exit status 2, but it continued afterwards without issue until the very end here. : https://irc-attachments.kde.org/547f42fc/file_61402.jpg | 19:34 |
| arraybolt3 | @paculino: That shouldn't have rendered your system unbootable... what *else* did you do? | 19:34 |
| arraybolt3 | The linux-generic package is a metapackage, removing it shouldn't have caused damage like that. | 19:35 |
| arraybolt3 | Did you also do an autoremove? | 19:35 |
| arraybolt3 | (DO NOT do an autoremove, btw.) | 19:35 |
| IrcsomeBot | <paculino> I autoremoved before, and sddm went away, but I fixed that. | 19:36 |
| IrcsomeBot | <paculino> Here Iremoved the kernel I wasn't using, and that happened to be the one which grub had as a default and thinks it is booting into | 19:36 |
| IrcsomeBot | <paculino> Uname -r returns the deleted kernel | 19:36 |
| arraybolt3 | ...?! | 19:36 |
| arraybolt3 | OK that's seriously weird. | 19:36 |
| arraybolt3 | Oh wait I get it. | 19:36 |
| arraybolt3 | You removed only the modules, modules-extra, and headers? | 19:37 |
| IrcsomeBot | <paculino> That's what I intended to do, but the issues are I forgot to update grub (it refuses to change the default) and I overlooked the selection of the linux-generic | 19:38 |
| arraybolt3 | If so, you forgot to remove the image too. In which case you should be able to run "sudo apt remove linux-image-$(uname -r)" and have it fixed. (Make good and sure that you have backup kernels first, if you only have one kernel left, this will make your system very tricky to boot.) | 19:38 |
| IrcsomeBot | <paculino> I ran the dpkg -i *.deb ; apt-get install -f and here is the ending error from that | 19:38 |
| arraybolt3 | @paculino: The linux *image* is probably still there, if so, GRUB will detect it when running update-grub and think it can boot it. You uninstalled about 70% of the kernel, but left the bootable part. | 19:38 |
| IrcsomeBot | <paculino> https://irc-attachments.kde.org/b00f07c3/file_61403.jpg | 19:40 |
| arraybolt3 | Oh shoot. That's... I dunno how to fix that... | 19:40 |
| arraybolt3 | @paculino: Hold on, I see something. | 19:41 |
| IrcsomeBot | <paculino> dpkg --list | grep linux-image does not show the 5.19 kernel I deleted which uname-r does, but after the dpkg -i *.deb ; apt-get install -f it does have the one I just installed despite the exit status errors | 19:42 |
| arraybolt3 | @paculino: What do you see if you run "ls /dev/sd*"? | 19:42 |
| arraybolt3 | (The photo of the screen worked fine for me.) | 19:42 |
| IrcsomeBot | <paculino> Uname -r and dpkg list stuffBefore the dpkg stuff, the list only had 5.15.0-52 : https://irc-attachments.kde.org/52766c94/file_61405.jpg | 19:44 |
| arraybolt3 | ...ok that's weird. | 19:45 |
| IrcsomeBot | <paculino> https://irc-attachments.kde.org/d563e084/file_61406.jpg | 19:45 |
| arraybolt3 | Are you able to boot normally if you can get into GRUB and boot one of the older, properly installed kernels? | 19:45 |
| IrcsomeBot | <paculino> I cannot access grub when booting, at least not before the dpkg install | 19:46 |
| arraybolt3 | what in creation... did you install Ubuntu to an NTFS partition? | 19:46 |
| arraybolt3 | (I'm not upset, I'm just seriously confused since I don't know what to make of what I'm looking at.) | 19:46 |
| IrcsomeBot | <paculino> I thought it was ext4 when I installed kubuntu, and I thought it said it was yesterday, but it does not today. | 19:48 |
| IrcsomeBot | <paculino> I hope no one went and reformatted my drive (this should affect all partitions though, right?) | 19:48 |
| arraybolt3 | No, it would be possible to reformat just a partition... | 19:48 |
| IrcsomeBot | <paculino> Oh, apt-get now works and can access repos | 19:48 |
| arraybolt3 | OK so let's try something new. Something is very awry, let's try to diagnose it. | 19:49 |
| arraybolt3 | (Oh that's good.) | 19:49 |
| IrcsomeBot | <paculino> I am running upgrade now | 19:49 |
| IrcsomeBot | <paculino> Unless that's a bad idea? | 19:49 |
| arraybolt3 | The fact that you're at a shell at all means that your OS should still be there. | 19:49 |
| arraybolt3 | The upgrade should be fine. | 19:49 |
| IrcsomeBot | <paculino> Initramfs is updating again | 19:50 |
| arraybolt3 | OK, don't reboot yet. | 19:50 |
| arraybolt3 | When it finishes, can you tell me what "ls /boot" shows? | 19:50 |
| IrcsomeBot | <paculino> Yes, thank you for being so helpful | 19:50 |
| arraybolt3 | Glad to help! Not sure how much help I've been being, though, it looks like it's gone haywire and now is suddenly resolving itself :P | 19:51 |
| IrcsomeBot | <paculino> https://irc-attachments.kde.org/3855a6ee/file_61407.jpg | 19:52 |
| alkisg | paculino, what's the output of `sudo lsblk --fs` ? | 19:52 |
| arraybolt3 | OK, what does "ls /boot/efi/EFI/ubuntu" show? | 19:53 |
| arraybolt3 | (Somewhere it's finding that 5.19 kernel, but I have no clue where now...) | 19:53 |
| IrcsomeBot | <paculino> https://irc-attachments.kde.org/b32c2c3b/file_61408.jpg | 19:54 |
| IrcsomeBot | <paculino> /boot/efi appears empty | 19:54 |
| arraybolt3 | Probably isn't mounted, then. | 19:55 |
| arraybolt3 | "mount /dev/sda3 /boot/efi && ls /boot/efi" | 19:55 |
| IrcsomeBot | <paculino> Should I now unmount the shared drive I put the package .debs on? | 19:55 |
| arraybolt3 | I don't think you need to but it probably won't hurt. | 19:56 |
| alkisg | paculino, was sda4 initially ntfs, and then you formatted it with linux without re-creating the partition? | 19:56 |
| alkisg | Because now it's "microsoft basic data" and "ext4"... | 19:56 |
| IrcsomeBot | <paculino> https://irc-attachments.kde.org/e1e52bd1/file_61409.jpg | 19:57 |
| * arraybolt3 throws up my hands | 19:58 | |
| arraybolt3 | Something is very wrong with your partition table... | 19:58 |
| arraybolt3 | Is this an EFI system? | 19:58 |
| arraybolt3 | I'm starting to think maybe it's not. | 19:58 |
| arraybolt3 | What does "ls /sys/firmware/efi" show? | 19:59 |
| IrcsomeBot | <paculino> config_table efivars esrt fw_platform_size fw_vendor runtime runtime-map systab vars | 20:00 |
| IrcsomeBot | <paculino> This is on an originally Microsoft format 2 TB HDD btw | 20:01 |
| arraybolt3 | ...ok so it *is* an EFI system, but the EFI partition is unmountable, way too big, yet the system somehow boots, but it boots into a kernel that doesn't even appear to exist any longer. | 20:01 |
| IrcsomeBot | <paculino> 💀 | 20:02 |
| IrcsomeBot | <paculino> Shall I reboot? | 20:03 |
| alkisg | And the purpose is to back it up, or revive it? | 20:03 |
| arraybolt3 | I have no clue. | 20:03 |
| alkisg | I would definitely change the wrong partition type of sda4 | 20:03 |
| IrcsomeBot | <paculino> Shall I reboot after updating grub? | 20:03 |
| arraybolt3 | I don't think that would work. | 20:03 |
| IrcsomeBot | <paculino> So, mount sda4? | 20:03 |
| arraybolt3 | You're *in* sda4. | 20:04 |
| arraybolt3 | I mean... I guess you can try to reboot and hope it works. | 20:04 |
| alkisg | Do you have a live usb stick to revive it if it doesn't boot? | 20:05 |
| IrcsomeBot | <paculino> I do not, but I do have home files backed up on the shared partition | 20:05 |
| alkisg | If you have a usb stick, make it a live one before you reboot :D | 20:06 |
| arraybolt3 | +1 | 20:06 |
| alkisg | (or if it boots windows, ok you can make it from windows later) | 20:06 |
| IrcsomeBot | <paculino> Yeah, I have Windows on the main drive and a shared backup and linux in the external | 20:07 |
| IrcsomeBot | <paculino> I'm rebooting | 20:07 |
| arraybolt3 | Good luck! | 20:07 |
| IrcsomeBot | <paculino> No change | 20:09 |
| IrcsomeBot | <paculino> I will purge and reinstall grub2 | 20:09 |
| arraybolt3 | Are you still on that 5.19 kernel? | 20:10 |
| IrcsomeBot | <paculino> I somehow am | 20:10 |
| alkisg | paculino, would you like to post a small summary of the problem? You removed packages and now the system only boots to emergency? | 20:10 |
| IrcsomeBot | <paculino> Read specific 5.19 kernel I had may cause issues -> install 5.15 after checking it works in VM -> install grub2, reboot, and check it works -> try to use muon to remove all trace of 5.19 (overlook linux-generic removal) -> forget to update-grub = cannot access repos, can only boot to recovery, no changes to grub configs seem to change anything -> get linux-generic and dependencies for 22.04 LTS (not 22.04 update) and put in partition used fo | 20:15 |
| alkisg | And all this is one drive? Because you also mentioned an external linux drive | 20:16 |
| IrcsomeBot | <paculino> That is the drive I am using. | 20:17 |
| alkisg | Also, is that stock kubuntu 22.10 or something else? | 20:17 |
| IrcsomeBot | <paculino> External has four partitions (three for linux and one for backuo), and internal is just windows. | 20:17 |
| IrcsomeBot | <paculino> 22.04 with plasma from 22.10 | 20:18 |
| alkisg | And how did you get kernel 5.19? | 20:18 |
| alkisg | 22.04 has 5.15... | 20:18 |
| IrcsomeBot | <paculino> Muon or discover said I could update kernel to the latest compatible and I did | 20:19 |
| IrcsomeBot | <paculino> That was weeks ago | 20:19 |
| arraybolt3 | alkisg: That sounds to me like they're using the HWE kernel. | 20:19 |
| arraybolt3 | 22.04 *might* have 5.19 available now that 22.10 has been released. | 20:20 |
| IrcsomeBot | <paculino> It was 5.19-many digits | 20:20 |
| alkisg | I guess something strange goes on there, but anyway, | 20:20 |
| alkisg | so the drive you were showing us, where sda1=ntfs, sda2=ntfs, sda3=fat, and sda4=ext4, which one is it, the internal or the external? | 20:20 |
| IrcsomeBot | <paculino> External; internal is windows alone | 20:20 |
| alkisg | And you have 2 ntfs partitions and one big fat partition for linux? | 20:21 |
| IrcsomeBot | <paculino> I can't seem to purge grub2 | 20:21 |
| alkisg | And why didn't `sudo lsblk --fs` show your internal drive? It only showed one drive | 20:21 |
| arraybolt3 | alkisg: I think they have some small partition at the start that may be Windows' doing, then NTFS, then EFI, then ext4 for Linux. | 20:21 |
| IrcsomeBot | <paculino> The fat32 is just for boot | 20:22 |
| alkisg | I do not see two disks in the screenshots. I see one disk. | 20:22 |
| IrcsomeBot | <paculino> Windows did the small partition in order to store letter names | 20:22 |
| IrcsomeBot | <paculino> My external drive cannot recognize the windows one in order to ensure no corruption of the internal drive | 20:22 |
| alkisg | How do you achieve that? | 20:23 |
| alkisg | Are you blacklisting some module? | 20:23 |
| IrcsomeBot | <paculino> I have no clue how I did it | 20:24 |
| alkisg | So you have two EFI partitions, one on each disk? | 20:24 |
| IrcsomeBot | <paculino> Internal disk is all windows without any efi | 20:24 |
| IrcsomeBot | <paculino> What would be the correct way to reinstall grub2? | 20:25 |
| alkisg | That doesn't sound right at all :) | 20:25 |
| alkisg | But anyway, can we see the contents of your partitions? | 20:25 |
| alkisg | Please run: | 20:25 |
| alkisg | mount /dev/sda1 /mnt; ls /mnt | 20:25 |
| alkisg | umount /mnt | 20:25 |
| alkisg | mount /dev/sda2 /mnt; ls /mnt; umount /mnt | 20:26 |
| alkisg | mount /dev/sda3 /mnt; ls /mnt; umount /mnt | 20:26 |
| alkisg | And send a screenshot | 20:26 |
| alkisg | Reinstalling grub blindly won't help if you haven't first found out what you want to put and where | 20:26 |
| IrcsomeBot | <paculino> SDA2 is just backups of photos, ebooks, documents, and the package.deb : https://irc-attachments.kde.org/82f1c9b3/file_61411.jpg | 20:30 |
| IrcsomeBot | <paculino> It won't fit on the screen | 20:30 |
| alkisg | You're lacking the nls module to mount the efi partition, so you won't be able to write to it | 20:31 |
| alkisg | (because you're booting with 5.19 and it doesn't exist in /lib/modules) | 20:32 |
| IrcsomeBot | <paculino> Is that fixable? | 20:32 |
| alkisg | So even grub-install won't be able to write there. Anyway, do you have networking? | 20:32 |
| IrcsomeBot | <paculino> I am connected to internet and can access repos | 20:33 |
| alkisg | OK, can you show us your grub.cfg? cat /boot/grub/grub.cfg | nc termbin.com 9999 | 20:33 |
| IrcsomeBot | <paculino> Temporary failure in name resolution | 20:35 |
| IrcsomeBot | <paculino> I can copy grub.cfg to the shared partition | 20:35 |
| alkisg | No, let's fix dns | 20:35 |
| alkisg | rm /etc/resolv.conf; echo nameserver 8.8.8.8 > /etc/resolv.conf | 20:36 |
| alkisg | Then retry the cat ... | nc command | 20:36 |
| IrcsomeBot | <paculino> Same issue | 20:37 |
| alkisg | Does `ping 8.8.8.8` work? | 20:37 |
| === fusionnewbie1181 is now known as fusion1181 | ||
| IrcsomeBot | <paculino> Unreachable | 20:38 |
| alkisg | Then you don't have networking | 20:39 |
| alkisg | "I can copy grub.cfg to the shared partition" ==> and then how would you put it to the internet? By rebooting to windows? | 20:39 |
| IrcsomeBot | <paculino> Yes | 20:39 |
| alkisg | Are you using a VM now, or bare metal? | 20:39 |
| IrcsomeBot | <paculino> No vm | 20:39 |
| alkisg | OK, let's get you some networking, you'll need it | 20:40 |
| alkisg | touch /test | 20:40 |
| IrcsomeBot | <paculino> I have wsl and I have virtualbox, but neither will be useful now | 20:40 |
| alkisg | Does that work? | 20:40 |
| alkisg | (i.e. is your root mounted rw?) | 20:40 |
| IrcsomeBot | <paculino> No errors | 20:40 |
| alkisg | OK, now: ip a | 20:40 |
| alkisg | What's the name of your ethernet, e.g. enp1s0? | 20:41 |
| IrcsomeBot | <paculino> https://irc-attachments.kde.org/dea63b85/file_61412.jpg | 20:42 |
| alkisg | Next: /usr/lib/klibc/bin/ipconfig enp1s0 | 20:42 |
| alkisg | And: ping 8.8.8.8 | 20:42 |
| alkisg | Does it ping now? | 20:43 |
| IrcsomeBot | <paculino> It is loading | 20:44 |
| alkisg | It's replying? OK then show us your grub.cfg now, with the nc | cat command | 20:45 |
| alkisg | cat /boot/grub/grub.cfg | nc termbin.com 9999 | 20:45 |
| IrcsomeBot | <paculino> It has not returned/continued to show root@ubuntu:~# | 20:46 |
| alkisg | The ping command? You need to press Ctrl+C to stop it | 20:47 |
| IrcsomeBot | <paculino> Temporary failure again | 20:48 |
| alkisg | cat /etc/resolv.conf | 20:48 |
| alkisg | does it show: nameserver 8.8.8.8 | 20:49 |
| IrcsomeBot | <paculino> Command not found | 20:49 |
| alkisg | cat /etc/resolv.conf | 20:49 |
| alkisg | The cat command is there, you mistyped something | 20:49 |
| IrcsomeBot | <paculino> Right | 20:50 |
| IrcsomeBot | <paculino> It returns correctly | 20:50 |
| alkisg | Wait when you said "it is loading", did you mean the ipconfig command didn't return to the shell prompt, or that the ping command was replying? | 20:50 |
| alkisg | Did you see something like this? 64 bytes from 8.8.8.8: icmp_seq=3 ttl=115 time=38.8 ms | 20:50 |
| IrcsomeBot | <paculino> No, just the IP config | 20:51 |
| alkisg | And is your ethernet connected to a router? | 20:51 |
| IrcsomeBot | <paculino> I'm using wifi | 20:52 |
| alkisg | There's no wifi driver in the screenshot | 20:52 |
| alkisg | It's probably missing from your 5.19 kernel (without the /lib/modules dir) | 20:52 |
| alkisg | You'll need a live usb, go to windows and create one | 20:52 |
| IrcsomeBot | <paculino> I'm sorry; I have no USB drive, but I can borrow a live USB next week. | 20:53 |
| IrcsomeBot | <paculino> I'm sorry; I have no USB stick, but I can borrow a live USB next week. | 20:54 |
| alkisg | OK. It would be possible to solve this via virtualbox as well (it can be configured to boot a physical disk), but it's not worth the trouble, just wait until you get the live usb | 20:54 |
| alkisg | Ah one last thing, | 20:54 |
| alkisg | type this and send us a photo: | 20:54 |
| alkisg | grep vmlinuz /boot/grub/grub.cfg | 20:54 |
| IrcsomeBot | <paculino> Thank you for all the help : https://irc-attachments.kde.org/9ee77b55/file_61414.jpg | 20:56 |
| alkisg | And this: cat /proc/cmdline | 20:57 |
| alkisg | (photo again) | 20:57 |
| IrcsomeBot | <paculino> And this may be the root problem. I installed pop-plymouth at one point : https://irc-attachments.kde.org/71b7e158/20221111_155809.jpg | 20:59 |
| alkisg | You cut the screenshot too much, the kernel version doesn't show up | 21:00 |
| alkisg | type this as well: uname -a | 21:00 |
| IrcsomeBot | <paculino> It doesn't show the kernel version | 21:00 |
| alkisg | And uname -r says 5.19? | 21:01 |
| IrcsomeBot | <paculino> https://irc-attachments.kde.org/3daee874/file_61416.jpg | 21:02 |
| alkisg | OK, now reboot, and when you see the grub menu, press the down arrow to prevent it from booting | 21:02 |
| IrcsomeBot | <paculino> I never see the grub menu | 21:03 |
| alkisg | Send us a screenshot from there | 21:03 |
| alkisg | Even if you click esc many times? | 21:03 |
| alkisg | Or even if you hold down shift? | 21:03 |
| IrcsomeBot | <paculino> Escape did not work since this issue came up, but I have not tried since installing the linux-image again | 21:03 |
| alkisg | Copy your grub.cfg to the shared partition, then reboot. See if you can make "Esc" or "Left shift" work, otherwise go to Windows | 21:05 |
| alkisg | You can mount the efi partition from there, and change grub.cfg to point to ubuntu instead of popos | 21:05 |
| IrcsomeBot | <paculino> Esc failed, but this time emergency mod started with the journal (all I can see is green OK) | 21:05 |
| alkisg | If `uname -r` says 5.19, there's nothing you can do, you don't have the modules | 21:06 |
| alkisg | So copy grub.cfg to the shared partition and go to windows | 21:06 |
| IrcsomeBot | <paculino> A storm just arrived; power/internet may go out, but I am working on retrieving grub | 21:15 |
| alkisg | It's late here, I'll leave, but the idea is that you get an administrator cmd window on windows, you run `mountvol b: /s` to mount the efi partition on B:, and then you go to B:\ and edit grub.cfg, and change the UUID there from the popos to the ubuntu sda4 uuid | 21:17 |
| alkisg | Then it would load your ext4 /boot/grub/grub.cfg, and it will load the 5.15 kernel | 21:17 |
| IrcsomeBot | <paculino> Okay, thank you so much! | 21:17 |
| alkisg | 👍️ | 21:17 |
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