| === mwhudson_ is now known as mwhudson | ||
| === gurupras- is now known as guruprasad | ||
| inucat | Excuse me, I was guided to here for login failure. What should I do first, please? | 14:54 |
|---|---|---|
| LocutusOfBorg | bos02 is having some rest time, judging by the ppc64el workers that are currently cleaning | 14:58 |
| cjwatson | LocutusOfBorg: I do wish you'd stop describing it sarcastically :( it's being worked on | 15:06 |
| cjwatson | inucat: Are you seeing an OOPS ID or something like that? | 15:06 |
| LocutusOfBorg | sorry cjwatson, wasn't meant to make you sad for sure | 15:07 |
| inucat | cjwatson: oh yes, like this: Error ID: OOPS-2fa83c101034492b04e88c67ab66a9ee | 15:08 |
| inucat | I created Ubuntu One account yesterday, and failed to login yesterday and today too... | 15:09 |
| LocutusOfBorg | and thanks for fixing | 15:09 |
| cjwatson | inucat: You had a previous Launchpad account that you deactivated last year, which has confused things a bit. Is it OK to merge your old account into the new one so that you gain access to it again? | 15:13 |
| cjwatson | inucat: (or alternatively I can merge the new account into the old one, which would keep the account creation date ... but you might have to rename it from 'inucat-deactivatedaccount' back to 'inucat' if I do that) | 15:14 |
| inucat | cjwatson: ah I remember, but didn't realize that I newly created it with the same mail address. | 15:16 |
| inucat | cjwatson: Then, please merge it, I don't mind renaming later. | 15:16 |
| inucat | I am sorry that I am new to this and have missed office hours. I will be careful from now on. | 15:21 |
| cjwatson | inucat: Not a problem. Try now? | 15:56 |
| inucat | cjwatson: I can log in successfully to my account now. There seems no problem! | 16:00 |
| inucat | Thank you for your support! | 16:01 |
| cjwatson | inucat: no problem, sorry for the delay there | 16:06 |
| cjwatson | inucat: do you need any help with renaming? | 16:27 |
| inucat | cjwatson: no, thank you. I changed my account name on my own, everything is going well so far :) | 16:32 |
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