[13:53] hloeung: (re-)sent a mail to mirrors@ubuntu.com (maybe I never did, so that fixesit...) [15:10] btw RT is request tracker. https://bestpractical.com/request-tracker [15:10] i dont think anyone here know what that is if you dont use it [15:10] and its quite useless to put that in the topic [19:43] "ticket system" is a generic term, i guess