| rogman[m] | Hello, I tried to install ubuntu studio but got this error message. | 12:11 |
|---|---|---|
| * rogman[m] uploaded an image: (2807KiB) < https://libera.ems.host/_matrix/media/v3/download/matrix.org/ndYsYzQQKIQGmEPqTsXbJnjX/1681042108129.jpg > | 12:11 | |
| guiverc | rogman[m] did you verify the ISO prior to write to media? Given the mention of squashfs in the messages I'd imply issues with the installation media which is usually a bad write of ISO to media, or invalid ISO.. I'd try booting the media on another device (or two) & see if it works there, and ensure media validation completes (here I'm assuming it's 22.04/jammy from busybox version) | 12:29 |
| rogman[m] | guiverc: I've already tried the usb stick with debian and everything worked perfectly | 12:32 |
| rogman[m] | I'm also sure that everything is fine with the iso file | 12:32 |
| guiverc | https://tutorials.ubuntu.com/tutorial/tutorial-how-to-verify-ubuntu#0 USB flash media is a cheap consumable; not created for quality but really to price... Write failures on large files can occur (5-8% in my experience on good media; higher failure rate on cheaper media) thus verifying it is worthwhile in my opinion. I'd boot & verify it on another box (it it fails verification on the other box (or two) you know it's bad media in my | 12:39 |
| guiverc | experience) | 12:39 |
| rogman[m] | I've been using ubuntu studio for over 10 years and this is the first time I've faced this problem | 13:36 |
| rogman[m] | I think there are some problems on the ubuntu studio download page | 13:37 |
| tomreyn | rogman[m]: what kind of problems are you referring to there? | 14:51 |
| tomreyn | (and did you verify the downloaded .iso file against its checksum?) | 14:52 |
| rogman[m] | <tomreyn> "rogman: what kind of problems..." <- if the downloaded file is broken, i can't do anything about it... i tried it several times on different pc and laptop and it wouldn't install on any of them | 15:00 |
| tomreyn | well you can download it again, or repair it | 15:01 |
| rogman[m] | <tomreyn> "(and did you verify the download..." <- No, I didn't check them, that was too tiring for me, something like that should work out of the box | 15:01 |
| tomreyn | that's if only your downloaded version is broken, but not the one on the server | 15:01 |
| tomreyn | as your experience shows, it normally does work out of the box. but it's always possible that data is lost or modified during plain http downloads. | 15:02 |
| rogman[m] | tomreyn: I've actually tried it three or four times and it didn't work | 15:02 |
| rogman[m] | tomreyn: I tried again with version 20.04 and everything was fine | 15:03 |
| tomreyn | i'm afraid, due to caching, this doesn't have to mean much | 15:03 |
| rogman[m] | rogman[m]: i installed this version and upgraded to 22.04 | 15:04 |
| tomreyn | oh it's actually an httpS download now, nice | 15:05 |
| tomreyn | i'm glad you found a way that worked for you | 15:06 |
| rogman[m] | tomreyn: I bought a new laptop because my old one was too slow and wanted to install ubuntu studio 22.04, but unfortunately that didn't work | 15:10 |
| rogman[m] | The solution I found isn't the right one either, but it's too exhausting for me to check or repair the iso file | 15:12 |
| rogman[m] | I think it should work out of the box | 15:12 |
| tomreyn | rogman[m]: ok. is there anything you would still like assistence with now, though? | 15:19 |
| Eickmeyer[m] | rogman: I can assure you, there's no problem with the Ubuntu Studio download page since it's a link to a server at Canonical. Failing to verify that what you have downloaded because "It's too tiring" is a failure on YOUR part to do due diligence. "The customer is always right" doesn't exist here because this is created by volunteers, therefore there are no customers. So, this attitude of "it should just work" needs to go out the door. | 15:27 |
| Eickmeyer[m] | It's up to YOU to make sure it's going to work before you attempt anything. It is provided without warranty and we WILL NOT BE RESPONSIBLE if YOU don't follow the instructions to verify the download is any good and that your write to media is any good before you make the attempt. Do you understand? | 15:27 |
| rogman[m] | <tomreyn> "rogman: ok. is there anything..." <- it would have been nice if you could have helped me | 15:28 |
| rogman[m] | i don't think it's my pc or my laptop | 15:28 |
| * OvenWerks notes that the studio iso file (and internal squashfs files) are considerably larger than any other iso. | 15:28 | |
| OvenWerks | this would mean that another ISO file may work fine but studio may find a broken part of a USB stick | 15:29 |
| Eickmeyer[m] | > <@rogman:matrix.org> it would have been nice if you could have helped me | 15:31 |
| Eickmeyer[m] | > i don't think it's my pc or my laptop | 15:31 |
| Eickmeyer[m] | No, but it's probably your USB stick. | 15:31 |
| rogman[m] | Eickmeyer[m]: I didn't mean it in a bad way | 15:32 |
| rogman[m] | I am sure that checking the iso file is not the solution, but I will definitely do it when I have the time | 15:32 |
| rogman[m] | > * <@OvenWerks:libera.chat> notes that the studio iso file (and internal squashfs files) are considerably larger than any other iso. | 15:33 |
| rogman[m] | I noticed that as well | 15:33 |
| Eickmeyer[m] | > <@rogman:matrix.org> I didn't mean it in a bad way | 15:37 |
| Eickmeyer[m] | > I am sure that checking the iso file is not the solution, but I will definitely do it when I have the time | 15:37 |
| Eickmeyer[m] | Checking the iso file is just a step in due diligence, and checking the USB in the same way is also a step to make sure it was written correctly. Especially if you know you're having difficulties like you're having. But coming in here and blaming the download server is incorrect since literally thousands of people have downloaded the exact same image without error. | 15:37 |
| Eickmeyer[m] | But where I draw the line is when you reject the help and advice that is being offered. tomreyn is amazing at what he does, and he indeed felt like he was getting nowhere. | 15:39 |
| oerheks | ' I bought a new laptop ' .. did you check for bios updates? | 16:57 |
| rogman[m] | <Eickmeyer[m]> "> <@rogman:matrix.org> I didn'..." <- ok i have to apologize | 17:01 |
| rogman[m] | i had a problem with the program i used to create the usb stick | 17:01 |
| rogman[m] | it works really really well | 17:01 |
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