tedthetrumpet[m]I have a problem with Carla not launching on my system: or rather, it seems to launch, but then immediately crash again. I asked on StackExchange but have no useful answers so far. https://askubuntu.com/questions/1462887/carla-does-not-launch-ubuntu-studio-22-04 Any ideas? 18:15
Eickmeyer[m]tedthetrumpet: Can you open a terminal and give me the output of `sudo apt-cache policy carla` ?19:23
tedthetrumpet[m]carla:... (full message at <https://libera.ems.host/_matrix/media/v3/download/libera.chat/ef0df0d67ecc1a046f2bffec1d8e8e599b33376a>)19:26
Eickmeyer[m]tedthetrumpet[m]: Go to Discover > Settings > (wait a bit) > Software Sources. Enter your password. Go to the Updates tab. There should be a checkbox for "Usupported updates" or "Backports". Make sure that's checked.19:29
tedthetrumpet[m]I don't see either 'unsupported updates' or 'backports' in there19:32
Eickmeyer[m]Can you get me a screenshot of the window?19:33
tedthetrumpet[m]Yeah, hang on though, mac user, don't know how to take a screenshot!19:33
Eickmeyer[m]Oh, the print screen button.19:34
Eickmeyer[m]Or launch Spectacle.19:35
tedthetrumpet[m]nearly there19:36
* tedthetrumpet[m] uploaded an image: (103KiB) < https://libera.ems.host/_matrix/media/v3/download/matrix.org/ADSYdTqgmUuirDSTftDEDbVa/Screenshot_20230410_203511.png >19:36
Eickmeyer[m]Click on Software Sources.19:36
Eickmeyer[m](as previously instructed)19:36
tedthetrumpet[m]Oops yes sorry19:38
tedthetrumpet[m]ok, unsupported updates is checked19:38
Eickmeyer[m]Or did you just now check it?19:39
tedthetrumpet[m]no was checked when I opened it19:39
Eickmeyer[m]Ok, close that.19:39
Eickmeyer[m]One sec.19:39
ubottuIf new updated Ubuntu packages are built for an application, then they may go into Ubuntu Backports. See https://help.ubuntu.com/community/UbuntuBackports - See also !packaging19:40
Eickmeyer[m]Oh, nevermind. That one isn't in Ubuntu Backports. facepalm19:40
Eickmeyer[m]!ubuntustudio-backports is what you need19:40
ubottuBut 'ubuntustudio-backports' already means something else!19:40
Eickmeyer[m]!ubuntustudio-backports | tedthetrumpet This is what you need:19:41
ubottutedthetrumpet This is what you need:: The Ubuntu Studio Backports PPA contains newer versions of select software that is included with Ubuntu Studio. For more info, such as how to add this PPA to your system, see https://help.ubuntu.com/community/UbuntuStudio/BackportsPPA and !ubuntustudio-installer. See also !ubuntustudio-controls19:41
tedthetrumpet[m]ok, thanks! I don't have time to work through that just now, but will give it a go tomorrow. Thanks for the direct support, and thanks for ubuntustudio!19:42
Eickmeyer[m]You're welcome. :)19:42

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