| VIA | OMG seems working again! thank you so much | 00:23 |
|---|---|---|
| xu-irc0w | screen freezes except cursor. screen is hamtysan 7" display. how to fix? | 07:14 |
| xu-irc0w | works for 10 minutes or so and then unresponsive to mouse. screen works but unresponsive to mouse. can switch to tty. | 07:16 |
| xu-irc0w | have to reboot continuously to use. | 07:17 |
| gnrp | xu-irc0w: When you press Ctrl+Alt+F1, do you get to a login prompt? | 07:21 |
| xu-irc0w | yes. | 07:22 |
| gnrp | ah, sorry, didn't read you said that already | 07:23 |
| gnrp | the screen becomes unresponsive to the mouse, but the cursor does not freeze? How do you mean that? | 07:24 |
| gnrp | does it happen after inactivity or in general after about ten minutes? | 07:24 |
| xu-irc0w | the screen freezes, the mouse moves on the screen, i can switch to tty, the screen doesn't respond to mouse clicks/hovers. | 07:25 |
| gnrp | xu-irc0w: Maybe log in to a terminal then and paste the content of the command `dmesg` and the files /var/log/syslog and /var/log/Xorg.0.log | 07:27 |
| gnrp | !paste | 07:27 |
| ubottu | For posting multi-line texts into the channel, please use https://dpaste.com | To post !screenshots use https://imgur.com | !pastebinit to paste directly from command line | Make sure you give us the URL for your paste - see also the channel topic. | 07:27 |
| xu-irc98w | gnrp, https://dpaste.com/3NAP6H7UA https://dpaste.com/DDV46NM2Q https://ufile.io/0t6av3ou | 07:43 |
| xu-irc0w | gnrp: ^ | 07:44 |
| xu-irc98w | https://dpaste.com/3NAP6H7UA https://dpaste.com/DDV46NM2Q https://ufile.io/0t6av3ou | 07:45 |
| xu-irc0w | gnrp: dmesg, syslog, and xorg.0.log above (xu-irc98w) | 07:46 |
| xu-irc0w | screen unresponsive again btw, i posted those links from the machine in question before screen unresponsive. | 07:48 |
| gnrp | hrm, and he's gone.. | 07:51 |
| xu-irc0w | any help w/ the unresponsive hamtysan 7" display? dmesg, syslog, and xorg.0.log above. | 08:01 |
| gnrp | xu-irc0w: You were gone | 08:01 |
| xu-irc0w | (irc keeps disconnecting) | 08:01 |
| gnrp | xu-irc0w: Sorry, I wasn'T clear about it. You should make these things once it is crashed | 08:02 |
| gnrp | they are the logfiles, so one might be seeing what is going wrong | 08:02 |
| gnrp | I btw think it is unrelated to the display | 08:02 |
| xu-irc0w | i'll repost | 08:03 |
| xu-irc98w | gnrp: https://ufile.io/f/wzuvd | 08:07 |
| xu-irc0w | gnrp: did you just get the files from xu-irc98w? | 08:09 |
| xu-irc0w | just now | 08:09 |
| xu-irc0w | those files are right after the unresponsiveness | 08:14 |
| xu-irc0w | hamtysan 7" display unresponsive after 10 minutes or so, the mouse moves on the screen, i can switch to tty, the screen doesn't respond to mouse clicks/hovers. i reboot to work on it for 10 minutes and then unresponsive again. how to fix? | 08:40 |
| xu-irc0w | dmesg, /var/log/syslog, /var/log/Xorg.0.log: https://ufile.io/f/np5et | 08:40 |
| xu-irc0w | https://linux-hardware.org/?probe=9419d4d25c | 08:40 |
| xu-irc0w | (irc keeps disconnecting) | 08:40 |
| xu-irc0w | is it the kernel? hwprobe says gpu: Driver is not found or not configured. You need to update kernel to version 5.17 or newer for the device to work properly. | 08:51 |
| xu-irc0w | i'm in t.me/XubuntuSupport if you can help, same msg there, irc keeps disconnecting | 09:03 |
| xu-irc0w | is there a fix? | 10:23 |
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