| flotwig | cjwatson: I emailed feedback@launchpad about my issue logging in to bugs.launchpad due to a username conflict on 9/1 but I haven't heard back besides the automated response - do you think you could bump it to the right people? Launchpad Feedback #99529 | 19:26 |
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| cjwatson | flotwig: It was apparently marked as spam for some reason, presumably accidentally (CC guruprasad). I've unmarked it as spam so somebody should look at it in the usual support rotation now | 19:33 |
| cjwatson | (we get quite a bit of spam to that address so mistakes do happen occasionally) | 19:34 |
| flotwig | 'ppreciate it. it's probably the TLD of my email, I use protonmail so they should have good IP rep | 19:36 |
| flotwig | oh, i didn't even use my .ist email, i used my .us. weird | 19:38 |
| guruprasad | flotwig, apologies for the delay in responding and accidentally marking it as spam. I am checking your request now. | 19:39 |
| guruprasad | flotwig, the exception that was raised when you tried to log in wasn't preserved because it has been many days since your report. Can you retry logging in and share the OOPS id with us please? | 19:41 |
| guruprasad | Please share the details by replying to your original email to our feedback email address and I will take a look at it tomorrow. Thanks! | 19:45 |
| cjwatson | guruprasad: (also please note that the IRC log is worth checking, because IIRC we need to take care _not_ to merge into the whatpulse account) | 19:52 |
| flotwig | thanks y'all. guruprasad - i replied to the email with a new OOPS# | 20:19 |
| === JanC is now known as Guest2394 | ||
| === JanC_ is now known as JanC | ||
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