| lotuspsychje | good morning | 02:29 |
|---|---|---|
| lotuspsychj3 | anyone knows a nice factoid line for https://status.canonical.com/ ? might be useful | 15:59 |
| jeremy31 | Problems with Ubuntu servers? | 16:00 |
| lotuspsychj3 | yeah something like that jeremy31 | 16:00 |
| jeremy31 | Wonder how many are DOS attacks | 16:02 |
| lotuspsychj3 | high trees catch a lot of wind :p | 16:03 |
| lotuspsychj3 | .Status: If you encounter issues on ubuntu or Canonical mirrors, please visit https://status.canonical.com/ to check known issues. See also #ubuntu-mirrors | 16:12 |
| lotuspsychj3 | how does that sound? | 16:12 |
| jeremy31 | Better | 16:14 |
| lotuspsychj3 | but they are not all mirrors right? | 16:15 |
| lotuspsychj3 | blog ubuntu and wiki | 16:16 |
| jeremy31 | No, they aren't. I think launchpad and ubuntuforums are there | 16:16 |
| jeremy31 | mirrors/servers | 16:16 |
| lotuspsychj3 | maybe we should better call it components then | 16:16 |
| lotuspsychj3 | and leave the mirrors channel out of it before some users ask them about other components then mirrors | 16:17 |
| lotuspsychj3 | .Status: If you encounter issues on ubuntu or Canonical components, please visit https://status.canonical.com/ to check known issues. | 16:19 |
| tomreyn | "components" is a bit of a misnomer, since it can refer to apt reopsitory "components". i think you mean to refer, generically, to (online/internet exposed) services | 16:31 |
| tomreyn | https://launchpad.net/ubuntu/+archivemirrors and https://launchpad.net/ubuntu/+cdmirrors attempt to provide information on the status of mirror servers - the very most of which are not maintained by Canonical | 16:33 |
| lotuspsychj3 | ok tomreyn so how should we call them | 16:34 |
| tomreyn | lotuspsychj3: i meant to suggest "services", but feel free to come up with something better. :) | 16:39 |
| lotuspsychj3 | .Status: If you encounter issues on ubuntu or Canonical services, please visit https://status.canonical.com/ to check known issues. | 16:39 |
| lotuspsychj3 | or issues=incidents | 16:41 |
| tomreyn | https://ubottu.com/factoids.cgi?search=status suggests there is already !mirrorstatus, so no need to include those two LP URLs (but maybe a reference to !mirrorstatus and maybe another to !lpstatus) | 16:42 |
| lotuspsychj3 | checking | 16:42 |
| tomreyn | however, !lpstatus should rather point to https://ubuntu.social/@launchpadstatus | 16:42 |
| tomreyn | there already exists !status for (only) the #ubuntuone channel, which would override the generic !status you're suggesting to create, but i guess that's fine. also that one seems outdated (the ubuntu wiki page it points to does not exist) | 16:44 |
| lotuspsychj3 | puzzle lol | 16:45 |
| lotuspsychj3 | but we can agree https://status.canonical.com/ is a nice central place to see all incidents and maintenance for all kind of users right | 16:46 |
| lotuspsychj3 | we do have a lot of users with (one) of the repos down to ask | 16:47 |
| lotuspsychj3 | having a factoid could avoid users to nag the mirror guys | 16:48 |
| jeremy31 | Mirror status is at https://launchpad.net/ubuntu/+archivemirrors | 16:48 |
| tomreyn | we can agree that https://status.canonical.com/ is a nice central place to see MANY incidents and maintenance ON CANONICAL IS MAINTAINED SERVICES for MANY kinds of users. | 16:48 |
| tomreyn | lotuspsychj3: sorry about the caps, i just used those to indicate changes over your statement | 16:49 |
| lotuspsychj3 | dont worry i like some sat night fever discussions :p | 16:49 |
| tomreyn | jeremy31: mirror.ubuntu.com is on both, i think | 16:49 |
| lotuspsychj3 | canonicalstatus would be too long i assume | 16:50 |
| jeremy31 | Looks that way | 16:50 |
| tomreyn | i'd say !status is fine as long (as you also make it point to the other generally relevant !*status* factoids) | 16:57 |
| lotuspsychj3 | phew that channel is empty | 16:58 |
| tomreyn | turns out #ubuntuone is not actually a registered channel and and there's no ubottu or other factoid bot there | 16:59 |
| tomreyn | i.e. this factoid is probably outdated and should be dropped | 16:59 |
| lotuspsychj3 | i found https://discourse.ubuntu.com/t/create-an-ubuntu-one-account/30907 on discourse | 17:01 |
| lotuspsychj3 | but its more snap related | 17:01 |
| lotuspsychj3 | .Status: If you encounter incidents on ubuntu or Canonical services, please visit https://status.canonical.com/ to check known issues. | 17:03 |
| lotuspsychj3 | we go for this one? | 17:04 |
| tomreyn | lotuspsychj3: does "my ubuntu does not work" match "i encounter an incident on ubuntu services"? | 17:26 |
| tomreyn | (obviously it doesn't, i'm asking to point out that this may need to be phrased in a way to rule out that users might think so) | 17:27 |
| Eickmeyer | OR, and I'm just being super controversial here (not really controversial): we don't rely on factoids for stuff that rare and actually *interact* with the users? https://libera.chat/guides/helpers#avoid-answering-people-with-bots | 17:27 |
| lotuspsychj3 | i agree, we dont need factoids for everything, and live support is best | 17:29 |
| lotuspsychj3 | but, we do have a lot of users with repos/mirror issues 'when' they are down | 17:29 |
| Eickmeyer | Then we know where to point them, and telling them about status.canonical.com isn't that hard. | 17:29 |
| lotuspsychj3 | true | 17:30 |
| tomreyn | i concur with Eickmeyer there. we rather need less than more factoids. how about we set a goal of "remove one or two which are wrong / outdated, add one". | 17:34 |
| lotuspsychj3 | tomreyn: something else, if you have time; a users from ubuntu recently noticed the !server factoid outdated aka focal==>jammy | 17:35 |
| lotuspsychj3 | !server | 17:35 |
| ubottu | Ubuntu Server Edition is a release of Ubuntu designed especially for server environments, including a server specific !kernel and no !GUI. The install CD contains many server applications. Current !LTS version is !Focal (Focal Fossa 20.04) - More info: http://www.ubuntu.com/products/whatisubuntu/serveredition - Guide: https://ubuntu.com/server/docs - Support in | 17:35 |
| tomreyn | also cut off to the end apparently | 17:36 |
| lotuspsychj3 | yeah | 17:36 |
| tomreyn | the right place to bring this up would be in #ubuntu-server (with the server team), i'd say | 17:36 |
| lotuspsychj3 | ok ill do | 17:36 |
| tomreyn | thanks | 17:36 |
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