[02:29] <lotuspsychje> good morning
[15:59] <lotuspsychj3> anyone knows a nice factoid line for https://status.canonical.com/ ? might be useful
[16:00] <jeremy31> Problems with Ubuntu servers?
[16:00] <lotuspsychj3> yeah something like that jeremy31 
[16:02] <jeremy31> Wonder how many are DOS attacks
[16:03] <lotuspsychj3> high trees catch a lot of wind :p
[16:12] <lotuspsychj3> .Status: If you encounter issues on ubuntu or Canonical mirrors, please visit https://status.canonical.com/ to check known issues. See also #ubuntu-mirrors
[16:12] <lotuspsychj3> how does that sound?
[16:14] <jeremy31> Better
[16:15] <lotuspsychj3> but they are not all mirrors right?
[16:16] <lotuspsychj3> blog ubuntu and wiki
[16:16] <jeremy31> No, they aren't.  I think launchpad and ubuntuforums are there
[16:16] <jeremy31> mirrors/servers
[16:16] <lotuspsychj3> maybe we should better call it components then
[16:17] <lotuspsychj3> and leave the mirrors channel out of it before some users ask them about other components then mirrors
[16:19] <lotuspsychj3> .Status: If you encounter issues on ubuntu or Canonical components, please visit https://status.canonical.com/ to check known issues.
[16:31] <tomreyn> "components" is a bit of a misnomer, since it can refer to apt reopsitory "components". i think you mean to refer, generically, to (online/internet exposed) services
[16:33] <tomreyn> https://launchpad.net/ubuntu/+archivemirrors and https://launchpad.net/ubuntu/+cdmirrors attempt to provide information on the status of mirror servers - the very most of which are not maintained by Canonical
[16:34] <lotuspsychj3> ok tomreyn so how should we call them
[16:39] <tomreyn> lotuspsychj3: i meant to suggest "services", but feel free to come up with something better. :)
[16:39] <lotuspsychj3> .Status: If you encounter issues on ubuntu or Canonical services, please visit https://status.canonical.com/ to check known issues.
[16:41] <lotuspsychj3> or issues=incidents
[16:42] <tomreyn> https://ubottu.com/factoids.cgi?search=status suggests there is already !mirrorstatus, so no need to include those two LP URLs (but maybe a reference to !mirrorstatus and maybe another to !lpstatus)
[16:42] <lotuspsychj3> checking
[16:42] <tomreyn> however, !lpstatus should rather point to https://ubuntu.social/@launchpadstatus
[16:44] <tomreyn> there already exists !status for (only) the #ubuntuone channel, which would override the generic !status you're suggesting to create, but i guess that's fine. also that one seems outdated (the ubuntu wiki page it points to does not exist)
[16:45] <lotuspsychj3> puzzle lol
[16:46] <lotuspsychj3> but we can agree https://status.canonical.com/ is a nice central place to see all incidents and maintenance for all kind of users right
[16:47] <lotuspsychj3> we do have a lot of users with (one) of the repos down to ask
[16:48] <lotuspsychj3> having a factoid could avoid users to nag the mirror guys
[16:48] <jeremy31> Mirror status is at https://launchpad.net/ubuntu/+archivemirrors
[16:48] <tomreyn> we can agree that https://status.canonical.com/ is a nice central place to see MANY incidents and maintenance ON CANONICAL IS MAINTAINED SERVICES for MANY kinds of users.
[16:49] <tomreyn> lotuspsychj3: sorry about the caps, i just used those to indicate changes over your statement
[16:49] <lotuspsychj3> dont worry i like some sat night fever discussions :p
[16:49] <tomreyn> jeremy31: mirror.ubuntu.com is on both, i think
[16:50] <lotuspsychj3> canonicalstatus would be too long i assume
[16:50] <jeremy31> Looks that way
[16:57] <tomreyn> i'd say !status is fine as long (as you also make it point to the other generally relevant !*status* factoids)
[16:58] <lotuspsychj3> phew that channel is empty
[16:59] <tomreyn> turns out #ubuntuone is not actually a registered channel and and there's no ubottu or other factoid bot there
[16:59] <tomreyn> i.e. this factoid is probably outdated and should be dropped
[17:01] <lotuspsychj3> i found https://discourse.ubuntu.com/t/create-an-ubuntu-one-account/30907 on discourse
[17:01] <lotuspsychj3> but its more snap related
[17:03] <lotuspsychj3> .Status: If you encounter incidents on ubuntu or Canonical services, please visit https://status.canonical.com/ to check known issues.
[17:04] <lotuspsychj3> we go for this one?
[17:26] <tomreyn> lotuspsychj3: does "my ubuntu does not work" match "i encounter an incident on ubuntu services"?
[17:27] <tomreyn> (obviously it doesn't, i'm asking to point out that this may need to be phrased in a way to rule out that users might think so)
[17:27] <Eickmeyer> OR, and I'm just being super controversial here (not really controversial): we don't rely on factoids for stuff that rare and actually *interact* with the users? https://libera.chat/guides/helpers#avoid-answering-people-with-bots
[17:29] <lotuspsychj3> i agree, we dont need factoids for everything, and live support is best
[17:29] <lotuspsychj3> but, we do have a lot of users with repos/mirror issues 'when' they are down
[17:29] <Eickmeyer> Then we know where to point them, and telling them about status.canonical.com isn't that hard.
[17:30] <lotuspsychj3> true
[17:34] <tomreyn> i concur with Eickmeyer there. we rather need less than more factoids. how about we set a goal of "remove one or two which are wrong / outdated, add one".
[17:35] <lotuspsychj3> tomreyn: something else, if you have time; a users from ubuntu recently noticed the !server factoid outdated aka focal==>jammy
[17:35] <lotuspsychj3> !server
[17:36] <tomreyn> also cut off to the end apparently
[17:36] <lotuspsychj3> yeah
[17:36] <tomreyn> the right place to bring this up would be in #ubuntu-server (with the server team), i'd say
[17:36] <lotuspsychj3> ok ill do
[17:36] <tomreyn> thanks