| xu-irc41w | hello, i recently installed xubuntu on an old samsung laptop and it keeps freezing on wake. | 04:38 |
|---|---|---|
| xu-irc41w | it looks like a screensaver problem, but the strange thing is i disabled that and it still runs. | 04:38 |
| xu-irc41w | it looks like the screensaver isn't able to get the display info | 04:39 |
| xu-irc41w | dk_monitor_get_scale_factor: assertion 'GDK_IS_MONITOR (monitor)' failed | 04:45 |
| xu-irc41w | (xfce4-screensaver:4867): GLib-GObject-CRITICAL **: 00:16:42.335: invalid uninstantiatable type '<unknown>' in cast to 'GSWindow' | 04:46 |
| tomreyn | xu-irc41w: which ubuntu version is this? | 05:08 |
| xu-irc41w | one moment | 05:09 |
| xu-irc41w | 23.04 | 05:10 |
| xu-irc41w | i just tried closing the lid while unplugged and the screen won't even re-engage. | 05:11 |
| tomreyn | can you run this in a terminal and hpost the url it prints? env | grep DISPLAY | nc termbin.com 9999 | 05:11 |
| xu-irc41w | ok | 05:12 |
| tomreyn | and what's the single line output of this? journalctl -b | grep "DMI:" | 05:13 |
| tomreyn | generally, many systems have issues with return from suspend (you mentioned "sleep", which usually refers to that). bios updates help *sometimes*. | 05:15 |
| xu-irc41w | https://termbin.com/yqyy | 05:15 |
| tomreyn | oh just this one line, i see. | 05:16 |
| xu-irc41w | Oct 10 01:11:53 andrew-300V3A-300V4A-300V5A kernel: DMI: SAMSUNG ELECTRONICS CO., LTD. 300V3A/300V4A/300V5A/300V3A/300V4A/300V5A, BIOS 03FI 07/27/2011 | 05:16 |
| tomreyn | this seems to be a samsung NP300V3A-A01 | 05:19 |
| tomreyn | can you confirm the exact model? | 05:19 |
| xu-irc41w | sure | 05:20 |
| xu-irc41w | it's actually a np300v5a | 05:21 |
| tomreyn | there are different ones for this, you should see the exact model on a label on the bottom of the device. https://www.samsung.com/us/support/downloads/ to search for bios updates | 05:23 |
| xu-irc41w | it didn't occur to me to update the bios | 05:23 |
| tomreyn | an example for a complete model number is: NP305E7A-A02US | 05:26 |
| xu-irc41w | the download is a windows executable | 05:27 |
| tomreyn | hmm, yes, sadly | 05:28 |
| tomreyn | https://help.ubuntu.com/community/SamsungBIOS | 05:31 |
| tomreyn | so this suggests the actual bios update is located at http://sbuservice.samsungmobile.com/upload/BIOSUpdateItem/ITEM_20130312_826_WIN_10FI.exe | 05:35 |
| tomreyn | still an .exe, of course | 05:36 |
| xu-irc41w | then i have to somehow install windows or something | 05:39 |
| xu-irc41w | maybe run it off of a flash drive? | 05:39 |
| tomreyn | not by itself, but it's possible that your currently installed bios setup has a routine to load this file from a fat32 formatted usb stick | 05:40 |
| xu-irc41w | it doesn't look like it | 05:43 |
| xu-irc41w | it looks like the bios is flashed from within windows | 05:43 |
| xu-irc41w | i'm guessing that i shouldn't try to do this through WiNE | 05:43 |
| tomreyn | no, you should not. | 05:44 |
| xu-irc41w | would i be able to connect an external hard drive and run install windows to that? | 05:45 |
| xu-irc41w | otherwise i'll have to buy another hard drive and swap it out temporarily | 05:45 |
| tomreyn | apparently the actual bios update files contained in the self-extracting archive are called "flashabl.rom" and "01JVM001.wph". it's a phoenix (company) bios | 05:46 |
| tomreyn | apparently there are some tools which can install windows to external media and make this bootable. i have not tried this recently. | 05:47 |
| tomreyn | maybe #windows can help there | 05:47 |
| tomreyn | rufus and isotousb seem to be two utilities which can do so | 05:50 |
| tomreyn | xu-irc41w: i'll have to leave for now - good luck! | 05:53 |
| xu-irc41w | ok, thank you for the help | 05:53 |
| xu-help22w | Hi ! Is there anyone here who can help me with an install on an IMac late 2009 ? | 20:43 |
| xu-help22w | Xubuntu is the only distro which allow me to go to the live session then installation process, but after reboot I have blank screen after the launch of Radeon driver… I can see grub to edit the nomodeset option…. I am lost…. | 20:47 |
| xu-help46w | hello, i was here before asking for help with a screensaver error. the solution suggested was a bios update, but i'm having a hell of a time getting a hold of a windows 7 iso to run the update program. i need another option. | 21:24 |
| xu-help46w | the laptop is a np300v5a-a06us samsung | 21:24 |
| xu-help46w | dk_monitor_get_scale_factor: assertion 'GDK_IS_MONITOR (monitor)' failed | 21:25 |
| xu-help46w | (xfce4-screensaver:4867): GLib-GObject-CRITICAL **: 00:16:42.335: invalid uninstantiatable type '<unknown>' in cast to 'GSWindow' | 21:25 |
| xu-help46w | is there another option here? i really don't want to spend 200 dollars on an unsupported OS just to update firmware | 21:25 |
| tomreyn | xu-help46w: hi | 21:47 |
| tomreyn | there's a script for the upgrad eon linux that i found, let me find it again... | 21:47 |
| xu-help46w | really? | 21:47 |
| xu-help46w | so long as it doesn't brick the computer i'm all for it | 21:49 |
| tomreyn | you could try this: https://www.richud.com/wiki/Extract_Samsung_BIOS_WPH | 21:50 |
| tomreyn | if the file list in the end comes out similar to this, and the files are of similar size, then i'd not be too worried. | 21:50 |
| tomreyn | i'll try going through these steps here quickly | 21:50 |
| tomreyn | nope, this process doesn't work with your bios update | 21:55 |
| xu-help46w | well crap | 21:55 |
| xu-help46w | is there no other workaround? it's not detecting the display properly so when it wakes the display doesn't engage correctly | 21:56 |
| tomreyn | why were you looking for windows 7 specifically? | 21:58 |
| xu-help46w | that is what came with the computer originally | 22:08 |
| xu-help46w | and i have seen posts suggesting that windows 10 will not run the utility | 22:09 |
| xu-help46w | there is one other thing i might be able to try. booting from usb works with any storage device right? | 22:10 |
| xu-help46w | i can create a portable install of my windows 10 system using wintousb on an external 1tb drive | 22:10 |
| xu-help46w | the samsung meets the absolute barest system requirements for running it. | 22:11 |
| xu-help46w | but i don't need it to do cartwheels | 22:11 |
| tomreyn | yes, you could try this. i imagine you might even be able to run the bios update from a booted windows installer | 22:23 |
| tomreyn | but then... i'm not 100% sure, since that's a "pre-boot environment" and some bis updates have a check for that and won't work there | 22:23 |
| tomreyn | but again, that's more a topic for #windows, i'm afraid | 22:24 |
| tomreyn | it's even thinkable it might work under freedos | 22:24 |
| tomreyn | but some of those .exe's contained in the packed .exe are windows gui applications | 22:25 |
| tomreyn | so that *could* mean it can only run on actual windows with a GUI. | 22:25 |
| xu-help46w | based on what videos i've found, they are GUI programs | 22:44 |
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