/srv/irclogs.ubuntu.com/2023/10/10/#xubuntu.txt

xu-irc41whello, i recently installed xubuntu on an old samsung laptop and it keeps freezing on wake.04:38
xu-irc41wit looks like a screensaver problem, but the strange thing is i disabled that and it still runs.04:38
xu-irc41wit looks like the screensaver isn't able to get the display info04:39
xu-irc41wdk_monitor_get_scale_factor: assertion 'GDK_IS_MONITOR (monitor)' failed04:45
xu-irc41w(xfce4-screensaver:4867): GLib-GObject-CRITICAL **: 00:16:42.335: invalid uninstantiatable type '<unknown>' in cast to 'GSWindow'04:46
tomreynxu-irc41w: which ubuntu version is this?05:08
xu-irc41wone moment05:09
xu-irc41w23.0405:10
xu-irc41wi just tried closing the lid while unplugged and the screen won't even re-engage.05:11
tomreyncan you run this in a terminal and hpost the url it prints?   env | grep DISPLAY | nc termbin.com 999905:11
xu-irc41wok05:12
tomreynand what's the single line output of this?   journalctl -b | grep "DMI:"05:13
tomreyngenerally, many systems have issues with return from suspend (you mentioned "sleep", which usually refers to that). bios updates help *sometimes*.05:15
xu-irc41whttps://termbin.com/yqyy05:15
tomreynoh just this one line, i see.05:16
xu-irc41wOct 10 01:11:53 andrew-300V3A-300V4A-300V5A kernel: DMI: SAMSUNG ELECTRONICS CO., LTD. 300V3A/300V4A/300V5A/300V3A/300V4A/300V5A, BIOS 03FI 07/27/201105:16
tomreynthis seems to be a samsung NP300V3A-A0105:19
tomreyncan you confirm the exact model?05:19
xu-irc41wsure05:20
xu-irc41wit's actually a np300v5a05:21
tomreynthere are different ones for this, you should see the exact model on a label on the bottom of the device. https://www.samsung.com/us/support/downloads/ to search for bios updates05:23
xu-irc41wit didn't occur to me to update the bios05:23
tomreynan example for a complete model number is: NP305E7A-A02US05:26
xu-irc41wthe download is a windows executable05:27
tomreynhmm, yes, sadly05:28
tomreynhttps://help.ubuntu.com/community/SamsungBIOS05:31
tomreynso this suggests the actual bios update is located at http://sbuservice.samsungmobile.com/upload/BIOSUpdateItem/ITEM_20130312_826_WIN_10FI.exe05:35
tomreynstill an .exe, of course05:36
xu-irc41wthen i have to somehow install windows or something05:39
xu-irc41wmaybe run it off of a flash drive?05:39
tomreynnot by itself, but it's possible that your currently installed bios setup has a routine to load this file from a fat32 formatted usb stick05:40
xu-irc41wit doesn't look like it05:43
xu-irc41wit looks like the bios is flashed from within windows05:43
xu-irc41wi'm guessing that i shouldn't try to do this through WiNE05:43
tomreynno, you should not.05:44
xu-irc41wwould i be able to connect an external hard drive and run install windows to that?05:45
xu-irc41wotherwise i'll have to buy another hard drive and swap it out temporarily05:45
tomreynapparently the actual bios update files contained in the self-extracting archive are called "flashabl.rom" and "01JVM001.wph". it's a phoenix (company) bios05:46
tomreynapparently there are some tools which can install windows to external media and make this bootable. i have not tried this recently.05:47
tomreynmaybe #windows can help there05:47
tomreynrufus and isotousb seem to be two utilities which can do so05:50
tomreynxu-irc41w: i'll have to leave for now - good luck!05:53
xu-irc41wok, thank you for the help05:53
xu-help22wHi ! Is there anyone here who can help me with an install on an IMac late 2009 ?20:43
xu-help22wXubuntu is the only distro which allow me to go to the live session then installation process, but after reboot I have blank screen after the launch of Radeon driver… I can see grub to edit the nomodeset option…. I am lost….20:47
xu-help46whello, i was here before asking for help with a screensaver error.  the solution suggested was a bios update, but i'm having a hell of a time getting a hold of a windows 7 iso to run the update program.  i need another option.21:24
xu-help46wthe laptop is a np300v5a-a06us samsung21:24
xu-help46wdk_monitor_get_scale_factor: assertion 'GDK_IS_MONITOR (monitor)' failed21:25
xu-help46w(xfce4-screensaver:4867): GLib-GObject-CRITICAL **: 00:16:42.335: invalid uninstantiatable type '<unknown>' in cast to 'GSWindow'21:25
xu-help46wis there another option here?  i really don't want to spend 200 dollars on an unsupported OS just to update firmware21:25
tomreynxu-help46w: hi21:47
tomreynthere's a script for the upgrad eon linux that i found, let me find it again...21:47
xu-help46wreally?21:47
xu-help46wso long as it doesn't brick the computer i'm all for it21:49
tomreynyou could try this: https://www.richud.com/wiki/Extract_Samsung_BIOS_WPH21:50
tomreynif the file list in the end comes out similar to this, and the files are of similar size, then i'd not be too worried.21:50
tomreyni'll try going through these steps here quickly21:50
tomreynnope, this process doesn't work with your bios update21:55
xu-help46wwell crap21:55
xu-help46wis there no other workaround? it's not detecting the display properly so when it wakes the display doesn't engage correctly21:56
tomreynwhy were you looking for windows 7 specifically?21:58
xu-help46wthat is what came with the computer originally22:08
xu-help46wand i have seen posts suggesting that windows 10 will not run the utility22:09
xu-help46wthere is one other thing i might be able to try.  booting from usb works with any storage device right?22:10
xu-help46wi can create a portable install of my windows 10 system using wintousb on an external 1tb drive22:10
xu-help46wthe samsung meets the absolute barest system requirements for running it.22:11
xu-help46wbut i don't need it to do cartwheels22:11
tomreynyes, you could try this. i imagine you might even be able to run the bios update from a booted windows installer22:23
tomreynbut then... i'm not 100% sure, since that's a "pre-boot environment" and some bis updates have a check for that and won't work there22:23
tomreynbut again, that's more a topic for #windows, i'm afraid22:24
tomreynit's even thinkable it might work under freedos22:24
tomreynbut some of those .exe's contained in the packed .exe are windows gui applications22:25
tomreynso that *could* mean it can only run on actual windows with a GUI.22:25
xu-help46wbased on what videos i've found, they are GUI programs22:44

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