[04:38] hello, i recently installed xubuntu on an old samsung laptop and it keeps freezing on wake. [04:38] it looks like a screensaver problem, but the strange thing is i disabled that and it still runs. [04:39] it looks like the screensaver isn't able to get the display info [04:45] dk_monitor_get_scale_factor: assertion 'GDK_IS_MONITOR (monitor)' failed [04:46] (xfce4-screensaver:4867): GLib-GObject-CRITICAL **: 00:16:42.335: invalid uninstantiatable type '' in cast to 'GSWindow' [05:08] xu-irc41w: which ubuntu version is this? [05:09] one moment [05:10] 23.04 [05:11] i just tried closing the lid while unplugged and the screen won't even re-engage. [05:11] can you run this in a terminal and hpost the url it prints? env | grep DISPLAY | nc termbin.com 9999 [05:12] ok [05:13] and what's the single line output of this? journalctl -b | grep "DMI:" [05:15] generally, many systems have issues with return from suspend (you mentioned "sleep", which usually refers to that). bios updates help *sometimes*. [05:15] https://termbin.com/yqyy [05:16] oh just this one line, i see. [05:16] Oct 10 01:11:53 andrew-300V3A-300V4A-300V5A kernel: DMI: SAMSUNG ELECTRONICS CO., LTD. 300V3A/300V4A/300V5A/300V3A/300V4A/300V5A, BIOS 03FI 07/27/2011 [05:19] this seems to be a samsung NP300V3A-A01 [05:19] can you confirm the exact model? [05:20] sure [05:21] it's actually a np300v5a [05:23] there are different ones for this, you should see the exact model on a label on the bottom of the device. https://www.samsung.com/us/support/downloads/ to search for bios updates [05:23] it didn't occur to me to update the bios [05:26] an example for a complete model number is: NP305E7A-A02US [05:27] the download is a windows executable [05:28] hmm, yes, sadly [05:31] https://help.ubuntu.com/community/SamsungBIOS [05:35] so this suggests the actual bios update is located at http://sbuservice.samsungmobile.com/upload/BIOSUpdateItem/ITEM_20130312_826_WIN_10FI.exe [05:36] still an .exe, of course [05:39] then i have to somehow install windows or something [05:39] maybe run it off of a flash drive? [05:40] not by itself, but it's possible that your currently installed bios setup has a routine to load this file from a fat32 formatted usb stick [05:43] it doesn't look like it [05:43] it looks like the bios is flashed from within windows [05:43] i'm guessing that i shouldn't try to do this through WiNE [05:44] no, you should not. [05:45] would i be able to connect an external hard drive and run install windows to that? [05:45] otherwise i'll have to buy another hard drive and swap it out temporarily [05:46] apparently the actual bios update files contained in the self-extracting archive are called "flashabl.rom" and "01JVM001.wph". it's a phoenix (company) bios [05:47] apparently there are some tools which can install windows to external media and make this bootable. i have not tried this recently. [05:47] maybe #windows can help there [05:50] rufus and isotousb seem to be two utilities which can do so [05:53] xu-irc41w: i'll have to leave for now - good luck! [05:53] ok, thank you for the help [20:43] Hi ! Is there anyone here who can help me with an install on an IMac late 2009 ? [20:47] Xubuntu is the only distro which allow me to go to the live session then installation process, but after reboot I have blank screen after the launch of Radeon driver… I can see grub to edit the nomodeset option…. I am lost…. [21:24] hello, i was here before asking for help with a screensaver error. the solution suggested was a bios update, but i'm having a hell of a time getting a hold of a windows 7 iso to run the update program. i need another option. [21:24] the laptop is a np300v5a-a06us samsung [21:25] dk_monitor_get_scale_factor: assertion 'GDK_IS_MONITOR (monitor)' failed [21:25] (xfce4-screensaver:4867): GLib-GObject-CRITICAL **: 00:16:42.335: invalid uninstantiatable type '' in cast to 'GSWindow' [21:25] is there another option here? i really don't want to spend 200 dollars on an unsupported OS just to update firmware [21:47] xu-help46w: hi [21:47] there's a script for the upgrad eon linux that i found, let me find it again... [21:47] really? [21:49] so long as it doesn't brick the computer i'm all for it [21:50] you could try this: https://www.richud.com/wiki/Extract_Samsung_BIOS_WPH [21:50] if the file list in the end comes out similar to this, and the files are of similar size, then i'd not be too worried. [21:50] i'll try going through these steps here quickly [21:55] nope, this process doesn't work with your bios update [21:55] well crap [21:56] is there no other workaround? it's not detecting the display properly so when it wakes the display doesn't engage correctly [21:58] why were you looking for windows 7 specifically? [22:08] that is what came with the computer originally [22:09] and i have seen posts suggesting that windows 10 will not run the utility [22:10] there is one other thing i might be able to try. booting from usb works with any storage device right? [22:10] i can create a portable install of my windows 10 system using wintousb on an external 1tb drive [22:11] the samsung meets the absolute barest system requirements for running it. [22:11] but i don't need it to do cartwheels [22:23] yes, you could try this. i imagine you might even be able to run the bios update from a booted windows installer [22:23] but then... i'm not 100% sure, since that's a "pre-boot environment" and some bis updates have a check for that and won't work there [22:24] but again, that's more a topic for #windows, i'm afraid [22:24] it's even thinkable it might work under freedos [22:25] but some of those .exe's contained in the packed .exe are windows gui applications [22:25] so that *could* mean it can only run on actual windows with a GUI. [22:44] based on what videos i've found, they are GUI programs