| === _enigma9o7_ is now known as enigma9o7 | ||
| lotuspsychje | good morning | 02:31 |
|---|---|---|
| gry | good morning lotuspsychje , say hello to ComputerTech , he just joined today | 04:50 |
| gry | this gal keeps saying 'libra' | 05:01 |
| lotuspsychje | heya gry | 05:22 |
| lotuspsychje | !cookie | gry | 05:27 |
| ubottu | gry: Wow! You're such a great helper, you deserve a cookie! | 05:27 |
| lotuspsychje | recruit newbies to ubuntu desktop deserves a cookie | 05:27 |
| gry | hey thanks.. yea that is the intent | 05:54 |
| === guiverc2 is now known as guiverc | ||
| ravage | general question: is there any official way to report a bug ina ESM/Pro package? the version of VLC it provides crashes on my 22.04 :) | 17:08 |
| oerheks | against 3.0.16-1ubuntu0.1~esm1 ? | 17:16 |
| oerheks | snap gives 3.0.19 .. | 17:16 |
| ravage | Yes I know that the snap exists | 17:20 |
| ravage | It is about the esm package | 17:21 |
| ravage | Crashes on skipping forward with enabled hw acceleration on my Intel card | 17:22 |
| ravage | The snap works but does not support accelerated playback | 17:24 |
| arraybolt3_wc | ravage: AFAIK, that's where a paid support subscription would come into play :) | 18:09 |
| ravage | So you don't know. That's fine. | 18:10 |
| arraybolt3_wc | I don't know where you would report the bug publicly, but I do know that the community is very fast to push any Ubuntu Pro related questions (other than "how do I get this crummy notice out of apt?") to Canonical's sales and support teams. So I don't *know*, but I have a very good guess. | 18:12 |
| * arraybolt3_wc decides to switch to plasma wayland, brb | 18:15 | |
| tomreyn | ravage: can't you just use ubuntu-bug / apport there as you would normally? | 19:28 |
| tomreyn | (that's unless you're explicitly looking for commercial support levels) | 19:29 |
| tomreyn | i realize that's also not a direct answer to your question, i also don't *know* that's the right way to report bugs against esm package versions. but i don't see why it'd differ. | 19:30 |
| ravage | ubuntu-bug refuses to report esm packages | 19:32 |
| tomreyn | oh, i didn't know that | 19:33 |
| Eickmeyer | I honestly wonder if that' a bug in apport. | 19:34 |
| tomreyn | hehe, me, too | 19:34 |
| Eickmeyer | `ubuntu-bug apport` feels meta. | 19:34 |
| tomreyn | it's unrelated to all of facebook, instagram and whatsapp | 19:36 |
| tomreyn | i hope! | 19:36 |
| daftykins | someone get the torture kit | 19:36 |
| daftykins | :P | 19:36 |
| * tomreyn 😇️ | 19:37 | |
| Eickmeyer | 🤣 | 19:39 |
| daftykins | oh that's right, you're already an #u op ;) | 19:40 |
| tomreyn | hah, yes, the weekly torture level is already high enough | 19:43 |
| Eickmeyer | I mean, being on the op team is one thing, but being an #u op is another. | 19:46 |
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