=== _enigma9o7_ is now known as enigma9o7
[02:31] <lotuspsychje> good morning
[04:50] <gry> good morning lotuspsychje , say hello to ComputerTech , he just joined today
[05:01] <gry> this gal keeps saying 'libra'
[05:22] <lotuspsychje> heya gry 
[05:27] <lotuspsychje> !cookie | gry 
[05:27] <ubottu> gry: Wow! You're such a great helper, you deserve a cookie!
[05:27] <lotuspsychje> recruit newbies to ubuntu desktop deserves a cookie
[05:54] <gry> hey thanks.. yea that is the intent
=== guiverc2 is now known as guiverc
[17:08] <ravage> general question: is there any official way to report a bug ina ESM/Pro package? the version of VLC it provides crashes on my 22.04 :)
[17:16] <oerheks> against 3.0.16-1ubuntu0.1~esm1 ?
[17:16] <oerheks> snap gives 3.0.19 ..
[17:20] <ravage> Yes I know that the snap exists
[17:21] <ravage> It is about the esm package 
[17:22] <ravage> Crashes on skipping forward with enabled hw acceleration on my Intel card
[17:24] <ravage> The snap works but does not support accelerated playback 
[18:09] <arraybolt3_wc> ravage: AFAIK, that's where a paid support subscription would come into play :)
[18:10] <ravage> So you don't know. That's fine.
[18:12] <arraybolt3_wc> I don't know where you would report the bug publicly, but I do know that the community is very fast to push any Ubuntu Pro related questions (other than "how do I get this crummy notice out of apt?") to Canonical's sales and support teams. So I don't *know*, but I have a very good guess.
[18:15]  * arraybolt3_wc decides to switch to plasma wayland, brb
[19:28] <tomreyn> ravage: can't you just use ubuntu-bug / apport there as you would normally?
[19:29] <tomreyn> (that's unless you're explicitly looking for commercial support levels)
[19:30] <tomreyn> i realize that's also not a direct answer to your question, i also don't *know* that's the right way to report bugs against esm package versions. but i don't see why it'd differ.
[19:32] <ravage> ubuntu-bug refuses to report esm packages
[19:33] <tomreyn> oh, i didn't know that
[19:34] <Eickmeyer> I honestly wonder if that' a bug in apport.
[19:34] <tomreyn> hehe, me, too
[19:34] <Eickmeyer> `ubuntu-bug apport` feels meta.
[19:36] <tomreyn> it's unrelated to all of facebook, instagram and whatsapp
[19:36] <tomreyn> i hope!
[19:36] <daftykins> someone get the torture kit
[19:36] <daftykins> :P
[19:37]  * tomreyn 😇️
[19:39] <Eickmeyer> 🤣
[19:40] <daftykins> oh that's right, you're already an #u op ;)
[19:43] <tomreyn> hah, yes, the weekly torture level is already high enough
[19:46] <Eickmeyer> I mean, being on the op team is one thing, but being an #u op is another.