| xu-irc67w | is there anyone on? | 00:03 |
|---|---|---|
| xu-irc67w | i need help with an error | 00:03 |
| xu-irc67w | the software catalog can't update, prepared update not found | 00:03 |
| xu-irc67w | my computer is wildly unstable now and i can't find any answers | 00:03 |
| xu-irc67w | i've tried numerous fixes and nothing has worked | 00:04 |
| Bashing-om | xu-irc67w: Show the channel in a paste bin the outputs of terminal commands: sudo apt update ; sudo apt upgrade . | 00:06 |
| xu-irc67w | https://pastebin.com/8dDWR3V1 | 00:09 |
| xu-irc67w | https://pastebin.com/SFfYegRT | 00:10 |
| Bashing-om | xu-irc67w: looking | 00:10 |
| Bashing-om | xu-irc67w: Only "fault: there is you need to disable CD-ROM in the GUI software sources tool. | 00:13 |
| xu-irc67w | ok that's done | 00:14 |
| xu-irc67w | but why isn't my software catalog working? | 00:14 |
| xu-irc67w | the prepared update file is in fact in the folder | 00:17 |
| xu-irc67w | but it's still throwing the error | 00:17 |
| xu-irc67w | it downloads the prepared update, then tries and fails to install it and deletes the prepared update | 00:18 |
| Bashing-om | xu-irc67w: software catalog I canot not advise on - Not something I have ever used or seen. | 00:18 |
| xu-irc67w | one of the updates listed is the software updater | 00:19 |
| xu-irc67w | you use xubuntu but you've never opened gnome software? | 00:19 |
| Bashing-om | xu-irc67w: Looking again - updates are in a held status on your system. | 00:20 |
| xu-irc67w | what would cause that? | 00:20 |
| xu-irc67w | and how would i correct it? | 00:20 |
| Bashing-om | !phased updates | xu-irc67w | 00:20 |
| xu-irc67w | !phased event not found | 00:21 |
| xu-irc67w | that is a terminal command correct? | 00:21 |
| Bashing-om | xu-irc67w: No sorry ws trying to get the channel bot to do our work for me - please see: https://help.ubuntu.com/community/PhasedUpdates for a reason for the held packages. | 00:23 |
| xu-irc67w | i also installed the newer version of xfce4 | 00:24 |
| xu-irc67w | specifically so that i could have the search button in thunar | 00:24 |
| xu-irc67w | the xfce qa staging ppa | 00:25 |
| xu-irc67w | would this cause the istability? | 00:25 |
| xu-irc67w | it didn't on my desktop | 00:25 |
| xu-irc67w | but every time i've tried to use xubuntu on a laptop it's gone haywire | 00:25 |
| Bashing-om | xu-irc67w: Well - one can run ' sudo apt -f install ; sudo dpkg -C ' to know the packing system is consistent. | 00:28 |
| xu-irc67w | https://pastebin.com/FLuWWyYW | 00:31 |
| xu-irc67w | this is what i got from that command | 00:31 |
| xu-irc67w | so it looks like the software catalog is detecting newer packages but at the same time since my system has staging enabled it can't update | 00:32 |
| xu-irc67w | resulting in the error | 00:33 |
| Bashing-om | xu-irc67w: I do not accept "error"- be aware my system also has 4 of these packages also in a held state - where I am sure is "phased updates" as the reason for being held back. | 00:38 |
| xu-irc67w | i'll put the computer through it's paces some more | 00:41 |
| xu-irc67w | maybe it was a one time thing | 00:41 |
| Bashing-om | xu-irc67w: "The following packages have been kept back: alsa-ucm-conf libcryptsetup12 python3-update-manager update-manager-core " | 00:41 |
| xu-irc67w | yeah that looks right | 00:41 |
| xu-irc67w | and gnome software keeps listing them as available for upgrade despite the phased updates | 00:41 |
| xu-irc67w | causing confusion | 00:42 |
| Bashing-om | xu-irc67w: ^ my system result. | 00:42 |
| loomy | hi | 11:36 |
| === keypushe- is now known as keypusher | ||
| xu-help13w | I have browsed and sorted through the official xubuntu website, but cannot find any link, direct or indirect, to the source code, or any technical documentation. This should be fixed. I think the official website should include some way to access official technical documentation, such as a comprehensive list of included software. | 14:47 |
| xu-help13w | Nevertheless, can anyone send me sich a link? | 14:47 |
| === keypushe- is now known as keypusher | ||
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