[00:03] <xu-irc67w> is there anyone on?
[00:03] <xu-irc67w> i need help with an error
[00:03] <xu-irc67w> the software catalog can't update, prepared update not found
[00:03] <xu-irc67w> my computer is wildly unstable now and i can't find any answers
[00:04] <xu-irc67w> i've tried numerous fixes and nothing has worked
[00:06] <Bashing-om> xu-irc67w: Show the channel in a paste bin the outputs of terminal commands: sudo apt update ; sudo apt upgrade .
[00:09] <xu-irc67w> https://pastebin.com/8dDWR3V1
[00:10] <xu-irc67w> https://pastebin.com/SFfYegRT
[00:10] <Bashing-om> xu-irc67w: looking 
[00:13] <Bashing-om> xu-irc67w: Only "fault: there is you need to disable CD-ROM in the GUI software sources tool.
[00:14] <xu-irc67w> ok that's done
[00:14] <xu-irc67w> but why isn't my software catalog working?
[00:17] <xu-irc67w> the prepared update file is in fact in the folder
[00:17] <xu-irc67w> but it's still throwing the error
[00:18] <xu-irc67w> it downloads the prepared update, then tries and fails to install it and deletes the prepared update
[00:18] <Bashing-om> xu-irc67w: software catalog I canot not advise on - Not something I have ever used or seen.
[00:19] <xu-irc67w> one of the updates listed is the software updater
[00:19] <xu-irc67w> you use xubuntu but you've never opened gnome software?
[00:20] <Bashing-om> xu-irc67w: Looking again - updates are in a held status on your system.
[00:20] <xu-irc67w> what would cause that?
[00:20] <xu-irc67w> and how would i correct it?
[00:20] <Bashing-om> !phased updates | xu-irc67w 
[00:21] <xu-irc67w> !phased event not found
[00:21] <xu-irc67w> that is a terminal command correct?
[00:23] <Bashing-om> xu-irc67w: No sorry ws trying to get the channel bot to do our work for me - please see: https://help.ubuntu.com/community/PhasedUpdates for a reason for the held packages.
[00:24] <xu-irc67w> i also installed the newer version of xfce4
[00:24] <xu-irc67w> specifically so that i could have the search button in thunar
[00:25] <xu-irc67w> the xfce qa staging ppa
[00:25] <xu-irc67w> would this cause the istability?
[00:25] <xu-irc67w> it didn't on my desktop
[00:25] <xu-irc67w> but every time i've tried to use xubuntu on a laptop it's gone haywire
[00:28] <Bashing-om> xu-irc67w: Well - one can run ' sudo apt -f install ; sudo dpkg -C ' to know the packing system is consistent.
[00:31] <xu-irc67w> https://pastebin.com/FLuWWyYW
[00:31] <xu-irc67w> this is what i got from that command
[00:32] <xu-irc67w> so it looks like the software catalog is detecting newer packages but at the same time since my system has staging enabled it can't update
[00:33] <xu-irc67w> resulting in the error
[00:38] <Bashing-om> xu-irc67w: I do not accept "error"-  be aware my system also has 4 of these packages also in a held state - where I am sure is "phased updates" as the reason for being held back.
[00:41] <xu-irc67w> i'll put the computer through it's paces some more
[00:41] <xu-irc67w> maybe it was a one time thing
[00:41] <Bashing-om> xu-irc67w: "The following packages have been kept back: alsa-ucm-conf libcryptsetup12 python3-update-manager update-manager-core "
[00:41] <xu-irc67w> yeah that looks right
[00:41] <xu-irc67w> and gnome software keeps listing them as available for upgrade despite the phased updates
[00:42] <xu-irc67w> causing confusion
[00:42] <Bashing-om> xu-irc67w: ^ my system result.
[11:36] <loomy> hi
=== keypushe- is now known as keypusher
[14:47] <xu-help13w> I have browsed and sorted through the official xubuntu website, but cannot find any link, direct or indirect, to the source code, or any technical documentation. This should be fixed. I think the official website should include some way to access official technical documentation, such as a comprehensive list of included software.
[14:47] <xu-help13w> Nevertheless, can anyone send me sich a link?
=== keypushe- is now known as keypusher