[16:40] <ahasenack> looks like ppc64el builders are ill?
[16:40] <ahasenack> ppc64el	47	44311 jobs (5 days)
[16:41] <ahasenack> hm, actually, on par with the other builders (!)
[16:54] <vorlon> ahasenack: archive test rebuilds
[16:54] <vorlon> this is fine
[20:35] <arraybolt3> If anyone notices apps crashing with SIGTRAP, check your /var/log/syslog. If you see a userns_create AppArmor denial immediately before the kernel trap message, please add a comment on https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/2046844 and add the package to the list of packages affected by the bug.
[20:35] -ubottu:#ubuntu-devel- Launchpad bug 2046844 in apparmor (Ubuntu) "AppArmor user namespace creation restrictions cause many applications to crash with SIGTRAP" [Critical, Confirmed]
[20:35] <arraybolt3> > The more packages we can find, the better, since we probably need to write AppArmor profiles for them.
[20:35] <arraybolt3> s/> //
[20:44] <RobiOne> hello, is anyone available to help find someone for a specific issue?
[20:52] <rbasak> RobiOne: try #ubuntu for user support, or if you have an issue specifically related to the development of Ubuntu itself, then please just ask the question.
[20:55] <RobiOne> thanks rbasak: i'm trying to reach someone in Pro support, but phone doesn't answer.
[20:55] <RobiOne> situation is a bit complex since there's a boot issue after a failed dist-upgrade, so I need to find someone with inner knowledge of the process to untangle a few things.
[20:58] <RobiOne> number i'm using is 737.204.0291
[21:27] <rbasak> RobiOne: sorry I'm not on the support side of things and don't know how to help you. But https://ubuntu.com/pro/dashboard has a "Support portal" link. Maybe try that to file a ticket?
[21:27] <rbasak> RobiOne: there are also numbers listed at https://support-portal.canonical.com/contact-us assuming you have phone support.
[21:33] <RobiOne> rbasak: i've tried both, no dice, support portal redirects to https://help.ubuntu.com/community/SSO/SupportPortal and the number I have I already shared. I just need to reach someone live
[21:34] <rbasak> https://support-portal.canonical.com/contact-us lists: Austin: +1 737 204 0281. It also says "f you are having trouble using the case/phone systems, you can send an email to the team: support@canonical.com"
[21:34] <rbasak> HTH
[21:55] <RobiOne> rbasak: thanks, that number was better than the one I have above, and someone picked up. still rough as they weren't knowledgable enough and others are gone as part of the 2wk shutdown
[22:01] <rbasak> RobiOne: different levels of SLA are available at different price points I guess? Anyway, this is all offtopic here - this is the community Ubuntu development channel. If you want to share technical details of a specific problem in Ubuntu itself, in public, then maybe we can help you here. If you want to know something specific that Ubuntu developers would know then I suppose you can ask here.
[22:01] <rbasak> Otherwise I don't know how I can help further, sorry.
[22:03] <RobiOne> well it's about recovery from a failed upgrade from 18:04.
[22:03] <RobiOne> grub is ok, but fails to boot and comes back to grub selection. older kernels same
[22:04] <RobiOne> Now i'm booted from an installer CD rescue mode, and sitting at the root prompt (took all day to get this far)
[22:04] <rbasak> I'm going now but I suggest you still ask...
[22:04] <rbasak> I was going to say that hopefully someone else will be able to answer. But what you're describing sounds like a support request. Please use #ubuntu for that.
[22:09] <RobiOne> thanks have a great day rbasak