[16:40] looks like ppc64el builders are ill? [16:40] ppc64el 47 44311 jobs (5 days) [16:41] hm, actually, on par with the other builders (!) [16:54] ahasenack: archive test rebuilds [16:54] this is fine === Vivek is now known as Guest2361 [20:35] If anyone notices apps crashing with SIGTRAP, check your /var/log/syslog. If you see a userns_create AppArmor denial immediately before the kernel trap message, please add a comment on https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/2046844 and add the package to the list of packages affected by the bug. [20:35] -ubottu:#ubuntu-devel- Launchpad bug 2046844 in apparmor (Ubuntu) "AppArmor user namespace creation restrictions cause many applications to crash with SIGTRAP" [Critical, Confirmed] [20:35] > The more packages we can find, the better, since we probably need to write AppArmor profiles for them. [20:35] s/> // [20:44] hello, is anyone available to help find someone for a specific issue? [20:52] RobiOne: try #ubuntu for user support, or if you have an issue specifically related to the development of Ubuntu itself, then please just ask the question. [20:55] thanks rbasak: i'm trying to reach someone in Pro support, but phone doesn't answer. [20:55] situation is a bit complex since there's a boot issue after a failed dist-upgrade, so I need to find someone with inner knowledge of the process to untangle a few things. [20:58] number i'm using is 737.204.0291 [21:27] RobiOne: sorry I'm not on the support side of things and don't know how to help you. But https://ubuntu.com/pro/dashboard has a "Support portal" link. Maybe try that to file a ticket? [21:27] RobiOne: there are also numbers listed at https://support-portal.canonical.com/contact-us assuming you have phone support. [21:33] rbasak: i've tried both, no dice, support portal redirects to https://help.ubuntu.com/community/SSO/SupportPortal and the number I have I already shared. I just need to reach someone live [21:34] https://support-portal.canonical.com/contact-us lists: Austin: +1 737 204 0281. It also says "f you are having trouble using the case/phone systems, you can send an email to the team: support@canonical.com" [21:34] HTH [21:55] rbasak: thanks, that number was better than the one I have above, and someone picked up. still rough as they weren't knowledgable enough and others are gone as part of the 2wk shutdown [22:01] RobiOne: different levels of SLA are available at different price points I guess? Anyway, this is all offtopic here - this is the community Ubuntu development channel. If you want to share technical details of a specific problem in Ubuntu itself, in public, then maybe we can help you here. If you want to know something specific that Ubuntu developers would know then I suppose you can ask here. [22:01] Otherwise I don't know how I can help further, sorry. [22:03] well it's about recovery from a failed upgrade from 18:04. [22:03] grub is ok, but fails to boot and comes back to grub selection. older kernels same [22:04] Now i'm booted from an installer CD rescue mode, and sitting at the root prompt (took all day to get this far) [22:04] I'm going now but I suggest you still ask... [22:04] I was going to say that hopefully someone else will be able to answer. But what you're describing sounds like a support request. Please use #ubuntu for that. [22:09] thanks have a great day rbasak