/srv/irclogs.ubuntu.com/2024/01/18/#ubuntu-discuss.txt

=== TuxTweaker1 is now known as TuxTweaker
lotuspsychjegood morning02:37
=== guiverc2 is now known as guiverc
lotuspsychjeagree on your new comment on that bug JanC 12:18
lotuspsychjei also still got users needing chrome instead of FF snap for EID not working12:19
JanClotuspsychje: they can also use Firefox from the PPA or IronWolf or such if they prefer a Firefox-based browser15:32
lotuspsychjeJanC: nothing we can use from the repos by default?16:15
JanCAFAIK they made sure to remove everything else that could work before breaking it...16:18
lotuspsychjeyeah so far chrome bypasses good for me16:19
lotuspsychjebut its anoying for customers16:19
JanCChrome has other issues though16:21
lotuspsychjetrue16:21
JanCe.g. my dad wouldn't want to use it16:23
JanCand the PPA works fine (for now, and hopefully for a long time)16:23
lotuspsychjewell i want my customers to keep FF snap as main browser16:24
lotuspsychjeand then when they need a quick eid use chrome16:24
lotuspsychjetry to keep things as vanilla as possible16:25
lotuspsychjebut now we got a new pro surprise too lol16:25
JanCcould install FF ESR from the PPA next to the snap FF maybe (although that might be tricky if there is a snap version of that too?)16:28
lotuspsychjeyeah well i dont want dependency nightmares16:29
JanCthe PPA is well-contained (only contains Firefox & Thunderbird), so that should be okay16:30
lotuspsychjelets just hope that snap bug gets solved this century16:31
JanCit's not the only thing broken like that...16:32
lotuspsychjeyeah mean on FF snap?16:33
JanCyes16:33
lotuspsychjeyeah i got a few more bugs there16:33
lotuspsychjebut not too many users want to go file bugs upstream16:34
JanCwell, the bug is in using snaps in Ubuntu while the technology isn't ready yet...16:37
JanCor more exactly: in forcing its use16:38
lotuspsychjeyeah16:39
ogra_note that the PPA is solely used to backport to older, still supported releases and for security fixes ... once these releases go away the PPA might simply stop being updated, which will mean you will silently not get updates anymore16:44
JanCwell, you are forcing peopel to use it, so...16:45
ogra_tsk16:45
ogra_nobody is forcing anybody ... 16:45
JanCyou = Ubuntu/Canonical16:45
ogra_(else you wouldnt have the above option)16:45
JanCit's one of several options that are not officially supported16:46
ogra_yeah ... like it has been since day one16:46
JanCand all the officially supported options are broken16:46
ogra_there has always ben exactly one supported option for everything 16:46
JanCso people are forced to use a non-supported one16:47
ogra_not broken here ...16:47
ogra_nobody is forced to switch really16:47
JanCbecause you don't live in a country where you have to use eIDs or a company that uses smartcards, or anything like that...16:47
ogra_well, afaik eID usage apart from belgium is solved 16:48
JanCif I don't file my taxes I'll probably end up in jail16:48
JanCyou are saying smartcards work now?16:49
ogra_(and probably brazil, iirc that were the two countrie doing non-std stuff)16:49
JanCthey didn't a month ago16:49
ogra_smartcards in general work since years ... but there are some specific implementation that do not 16:49
ogra_either way, you are free to use FF from mozilla directly (i'd not use the PPA ... but up to you)16:50
ogra_nobody forces anybody to anything ... and canonical is free to decide what it supports16:50
ogra_or do you disagree with that ?16:51
lotuspsychjelts upgrade from focal to jammy went to FF snap automaticly16:51
lotuspsychjemeaning all my customers didnt have a choice right16:51
ogra_right ... from one supported option to the other16:51
JanCstill, they give shoddy support, and then expect people to subscribe to a "support service"16:51
ogra_should users have been left witout a browser ?16:51
JanCat least, that's how it looks to users16:51
ogra_no, that is how people try to make it look in forums 16:52
JanCthey should have had a *working* browser16:52
ogra_... trying to put intent into actions that have never been there ... usually to generate clickbait16:53
ogra_and most users *do* have a working browser ... some do not ... do you tink that has been different with the non snapped FF ? there have always been users that had issues ... like with every software16:54
lotuspsychjeits not leaving the user the choice, what made tons of users leave ubuntu16:54
JanCin this case something that always worked stopped working16:54
ogra_HUH ???16:54
ogra_how is anything here not leaving users the choice ? see above 16:55
ogra_you can install the tarball if that works better for you ... you can use the PPA, you can pick another browser etc etc 16:55
lotuspsychjemany of my users need a vanilla system by default16:56
lotuspsychjenot one automaticly choosing stuff for them16:56
JanCit doesn't look good on Canonical when something as basic as a browser breaks & doesn't get fixed (except by some unofficial side-channel)16:56
lotuspsychjeagree JanC 16:56
JanCor good on Ubuntu really16:56
ogra_and FWIW, it is opensurce, you can at any point help fixing the issue ... just because there are no resources to work o a bug doesnt mean a fix would not be accepted16:56
lotuspsychjenow we got just the same with pro..16:56
ogra_right ... because free security fixes are so bad16:57
lotuspsychjea greyed out update manager looks real bad16:57
lotuspsychjespecialy for users that not understand whats going on16:57
JanClast time I looked at the bug reports the upstreams couldn't seem to agree on how it should be fixed & what they would accept...16:57
ogra_well, feel free to make suggestions for better implementations16:57
ogra_see my comment on https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/204777816:58
-ubottu:#ubuntu-discuss- Launchpad bug 2047778 in update-manager (Ubuntu) "Software Updater unable to cancel Ubuntu Pro upgrade" [Undecided, Confirmed]16:58
lotuspsychjeit started well on enabling pro in software&sources16:58
lotuspsychjethats a choice16:59
lotuspsychjebut enabling pro from update manager with a whole list of no updateable packages is wrong16:59
ogra_so you prefer that users are left with open security holes without knowing ?17:00
ogra_(again please read my comment in the bug)17:01
lotuspsychjeso a vanilla ubuntu system is vulnerable by default?17:01
JanCvanilla doesn't have anything from universe17:01
ogra_a vanila ubuntu system will not show you a list of updateable universe packages17:01
lotuspsychjethen the user should need to get a warning when installing packages from universe17:02
JanCI was actually still working on a reply with suggestions for the bug report BTW, so you'll see that at some time  :)17:03
ogra_well, suggest that under the url i posted to the bug 17:03
ogra_thats probably a good idea 17:03
ogra_i.e. pointing to pro when you install somethig from universe17:03
ogra_but some users might want to do that proactively before, so it still needs an option 17:04
JanCwell, that was lotuspsychje's idea so I'll let him post it there if he wants17:05
lotuspsychjeor make a category on software centre with universe17:05
lotuspsychjeyou can mention it JanC 17:06
JanCsome packages in universe do get community support AFAIK17:06
ogra_yeah, about ten to twenty or so 17:06
ogra_and thats still available if you prefer17:07
lotuspsychjeogra_: you got another link to follow this bug #1741074  progress?17:07
-ubottu:#ubuntu-discuss- Bug 1741074 in firefox (Ubuntu) "[snap] chrome-gnome-shell extension fails to detect native host connector" [High, In Progress] https://launchpad.net/bugs/174107417:07
ogra_lotuspsychje, i just installed an extension via my snapped FF ... not sure why that is still open17:09
lotuspsychjeor where do you see smartcard fixes17:09
lotuspsychjeyeah but belgian EID has some software and packages from the repos too17:09
lotuspsychjesnap FF giving a notify bubble ontop the extension cant be loaded17:10
ogra_https://forum.snapcraft.io/t/native-messaging-support-in-strictly-confined-browser-snaps/2684917:10
lotuspsychjeseems like your linked is shown here https://eid.belgium.be/en/faq/why-it-not-possible-use-eid-software-snap-andor-flatpak#763617:13
ogra_well, to properly fix it someone should implement an xdg portal ... 17:15
ogra_like described in the link i posted17:15
ogra_seems nobody stepped up to do that yet 17:15
lotuspsychjeok17:16
JanCI remember a while ago someone was discussing a possible solution but the separate upstreams disagreed on how it should be fixed, which is not necessarily encouraging...  ;)17:17
ogra_yeah, people tend to have opinions ... news at ten 🙂17:18
JanCthe problem then is will you spend time (& money) on something that might be rejected?17:19
ogra_(its not like you couldn fork it and simply implement it )17:19
JanCI hope at some point everyone will agree on how to fix it17:20
ogra_code talks in the end ... i'm pretty sure if there would be *some* patch ubuntu could ship to fix it, it would be shipped (if not overly insanely implemented) ... just like the triple buffering stuff 17:23

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