| xingwozhonghua_ | “Why isn’t the package I sent showing up on the website?” https://usercontent.irccloud-cdn.com/file/3lfYwbZq/image.png | 06:50 |
|---|---|---|
| frickler | is ubuntu.one also ontopic here? seems https://bugs.launchpad.net/canonical-identity-provider/+bug/2050855 is a global issue, blocking all of openstack/opendev currently | 08:27 |
| -ubottu:#launchpad- Launchpad bug 2050855 in Canonical SSO provider "[opendev] It is always 'Not Found' when login review.opendev.org" [Undecided, New] | 08:27 | |
| frickler | nothing was changed on the opendev side recently, failures started appearing 22:43 UTC | 08:28 |
| jugmac00 | frickler: Ubuntu One support is provided via ubuntuone-support@canonical.com - I am not aware of a public chat channel, but I will reach out to them and clarify. | 08:32 |
| jugmac00 | Indeed, the email address is the preferred and only way to get in touch. | 08:35 |
| frickler | jugmac00: o.k., will send a mail there, thx for checking | 08:38 |
| frickler | hmm, that email address generates an auto reply referencing https://canonical.com/blog/shutting-down-ubuntu-one-file-services which happened almost 10 years ago ... not very comforting :-/ | 08:57 |
| jugmac00 | frickler: I will reach out to the team to get this updated. | 09:25 |
| jugmac00 | frickler: my bad - it seems isd-support@canonical.com is the correct address for identity related issues - apologies for the confusion | 09:29 |
| frickler | jugmac00: ah, ok, resent my mail, thx. both seem to end up on the same RT though, just different queues | 09:33 |
| jugmac00 | right - that is expected. Do you also get the above mentioned auto-reply? Or is all ok now? | 09:35 |
| frickler | jugmac00: got a different short auto reply with a wording that was more in line with what I'd have expected, so I'm hoping this will get proper attention soon. thx again for your help | 09:38 |
| pelpsi | xingwozhonghua_: Investigating... did you receive any mail from the upload service? | 09:46 |
| pelpsi | Eickmeyer: Thank you for reporting that, I'm investigating | 09:49 |
| pelpsi | xingwozhonghua_: Please do not use just "ppa" as the name in the dput config: that conflicts with an entry in /etc/dput.cf and will cause confusing failures | 09:56 |
| xingwozhonghua_ | I did not receive the emai | 10:10 |
| pelpsi | xingwozhonghua_: Could you retry the procedure changing `ppa` to something like `jqtools` in the dput.cf ? | 10:13 |
| xingwozhonghua_ | I’ve made changes, but I still haven’t received any emails. https://usercontent.irccloud-cdn.com/file/TwUO4vwp/image.png | 10:51 |
| xingwozhonghua_ | There is no effect; I still haven’t received any emails, and there is no package on the website. https://usercontent.irccloud-cdn.com/file/Akullm5P/image.png | 10:54 |
| xingwozhonghua_ | Is it because I’m using the Debian system? | 10:58 |
| pelpsi | xingwozhonghua_: Mhh that's odd, let me check the logs | 11:03 |
| cjwatson | xingwozhonghua_: Your GPG key isn't registered in Launchpad | 11:17 |
| xingwozhonghua_ | https://usercontent.irccloud-cdn.com/file/I4VRsyhs/image.png | 12:01 |
| xingwozhonghua_ | https://usercontent.irccloud-cdn.com/file/Bt11VGSy/image.png | 12:01 |
| xingwozhonghua_ | https://usercontent.irccloud-cdn.com/file/MZ5d02t1/image.png | 12:02 |
| cjwatson | Yes, you'll need to finish the validation process | 12:13 |
| xingwozhonghua_ | https://usercontent.irccloud-cdn.com/file/ByMShORV/image.png | 12:30 |
| xingwozhonghua_ | https://usercontent.irccloud-cdn.com/file/1DuyAYlO/image.png | 12:30 |
| xingwozhonghua_ | I have received an email with OpenPGP, but I don’t know what to do with it. My English is not very good, and I rely on software to translate. | 12:49 |
| pelpsi | Thank you so much, cjwatson | 12:52 |
| pelpsi | xingwozhonghua_ now you have to decrypt it with your GPG key and follow the instructions | 12:56 |
| xingwozhonghua_ | ok i will try again | 12:58 |
| pelpsi | xingwozhonghua_ let me know :) | 12:59 |
| xingwozhonghua_ | done Thank you, everyone, https://usercontent.irccloud-cdn.com/file/9Injl0OK/image.png | 14:13 |
| pelpsi | No problem! You're very welcome! | 14:30 |
| paulf | I'm getting an OOPS for a newly created account | 15:50 |
| paulf | Tried several times last one is | 15:51 |
| paulf | (Error ID: OOPS-e4032b86863531c459f0badd02b97c25) | 15:51 |
| === m_ueberall is now known as ueberall | ||
| pelpsi | paulf: I'm investigating | 16:28 |
| paulf | thanks | 16:30 |
| === bdmurray_ is now known as bdmurray | ||
| pelpsi | paulf: Could I ask you more context here ? | 16:52 |
| paulf | I was trying to create an account in order to access the raspbianbugtracker | 16:53 |
| arraybolt3 | https://bugs.launchpad.net/bugs/cve/2023-1393 It would be mighty handy for some work if there was some way to access corresponding Ubuntu Security Notices from a CVE link in LP. Is this already a feature? If not, this is my feature request :praying_hands_emoji: | 16:53 |
| pelpsi | paulf: is your first account? | 17:32 |
| === flotwig_ is now known as flotwig | ||
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