[06:50] <xingwozhonghua_> “Why isn’t the package I sent showing up on the website?” https://usercontent.irccloud-cdn.com/file/3lfYwbZq/image.png
[08:27] <frickler> is ubuntu.one also ontopic here? seems https://bugs.launchpad.net/canonical-identity-provider/+bug/2050855 is a global issue, blocking all of openstack/opendev currently
[08:27] -ubottu:#launchpad- Launchpad bug 2050855 in Canonical SSO provider "[opendev] It is always 'Not Found' when login review.opendev.org" [Undecided, New]
[08:28] <frickler> nothing was changed on the opendev side recently, failures started appearing 22:43 UTC
[08:32] <jugmac00> frickler: Ubuntu One support is provided via ubuntuone-support@canonical.com - I am not aware of a public chat channel, but I will reach out to them and clarify.
[08:35] <jugmac00> Indeed, the email address is the preferred and only way to get in touch.
[08:38] <frickler> jugmac00: o.k., will send a mail there, thx for checking
[08:57] <frickler> hmm, that email address generates an auto reply referencing https://canonical.com/blog/shutting-down-ubuntu-one-file-services which happened almost 10 years ago ... not very comforting :-/
[09:25] <jugmac00> frickler: I will reach out to the team to get this updated.
[09:29] <jugmac00> frickler: my bad - it seems isd-support@canonical.com is the correct address for identity related issues - apologies for the confusion
[09:33] <frickler> jugmac00: ah, ok, resent my mail, thx. both seem to end up on the same RT though, just different queues
[09:35] <jugmac00> right - that is expected. Do you also get the above mentioned auto-reply? Or is all ok now?
[09:38] <frickler> jugmac00: got a different short auto reply with a wording that was more in line with what I'd have expected, so I'm hoping this will get proper attention soon. thx again for your help
[09:46] <pelpsi> xingwozhonghua_: Investigating... did you receive any mail from the upload service? 
[09:49] <pelpsi> Eickmeyer: Thank you for reporting that, I'm investigating 
[09:56] <pelpsi> xingwozhonghua_: Please do not use just "ppa" as the name in the dput config: that conflicts with an entry in /etc/dput.cf and will cause confusing failures
[10:10] <xingwozhonghua_> I did not receive the emai
[10:13] <pelpsi> xingwozhonghua_: Could you retry the procedure changing `ppa` to something like `jqtools` in the dput.cf ?
[10:51] <xingwozhonghua_> I’ve made changes, but I still haven’t received any emails. https://usercontent.irccloud-cdn.com/file/TwUO4vwp/image.png
[10:54] <xingwozhonghua_> There is no effect; I still haven’t received any emails, and there is no package on the website. https://usercontent.irccloud-cdn.com/file/Akullm5P/image.png
[10:58] <xingwozhonghua_> Is it because I’m using the Debian system?
[11:03] <pelpsi> xingwozhonghua_: Mhh that's odd, let me check the logs
[11:17] <cjwatson> xingwozhonghua_: Your GPG key isn't registered in Launchpad
[12:01] <xingwozhonghua_> https://usercontent.irccloud-cdn.com/file/I4VRsyhs/image.png
[12:01] <xingwozhonghua_> https://usercontent.irccloud-cdn.com/file/Bt11VGSy/image.png
[12:02] <xingwozhonghua_> https://usercontent.irccloud-cdn.com/file/MZ5d02t1/image.png
[12:13] <cjwatson> Yes, you'll need to finish the validation process
[12:30] <xingwozhonghua_> https://usercontent.irccloud-cdn.com/file/ByMShORV/image.png
[12:30] <xingwozhonghua_> https://usercontent.irccloud-cdn.com/file/1DuyAYlO/image.png
[12:49] <xingwozhonghua_> I have received an email with OpenPGP, but I don’t know what to do with it. My English is not very good, and I rely on software to translate.
[12:52] <pelpsi> Thank you so much, cjwatson
[12:56] <pelpsi> xingwozhonghua_ now you have to decrypt it with your GPG key and follow the instructions 
[12:58] <xingwozhonghua_> ok i will try again
[12:59] <pelpsi> xingwozhonghua_ let me know :)
[14:13] <xingwozhonghua_> done Thank you, everyone, https://usercontent.irccloud-cdn.com/file/9Injl0OK/image.png
[14:30] <pelpsi> No problem! You're very welcome! 
[15:50] <paulf> I'm getting an OOPS for a newly created account
[15:51] <paulf> Tried several times last one is
[15:51] <paulf> (Error ID: OOPS-e4032b86863531c459f0badd02b97c25)
[16:28] <pelpsi> paulf: I'm investigating 
[16:30] <paulf> thanks
[16:52] <pelpsi> paulf: Could I ask you more context here ? 
[16:53] <paulf> I was trying to create an account in order to access the raspbianbugtracker
[16:53] <arraybolt3> https://bugs.launchpad.net/bugs/cve/2023-1393 It would be mighty handy for some work if there was some way to access corresponding Ubuntu Security Notices from a CVE link in LP. Is this already a feature? If not, this is my feature request :praying_hands_emoji:
[17:32] <pelpsi> paulf: is your first account?