/srv/irclogs.ubuntu.com/2024/02/26/#kubuntu.txt

user|79hello i have a elitebook 840 and im trying to down load the norton virus protection on it and i cant get the norton virus protection on it00:15
cbreakwhy would you want to get the norton virus?00:17
IrcsomeBot<Bawbb> AFNF04:37
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IrcsomeBot<Bawbb> Yesterday I upgraded to kubuntu 23.10 from 22.04 LTS. Can connect to my router via wi-fi but can't connect to internet. LAN is also inactive. Anyone who can guide me in resolving this?06:04
IrcsomeBot<mr_honesty123> E: The repository 'https://ppa.launchpadcontent.net/flatpak/stable/ubuntu mantic Release' does not have a Release file.06:39
IrcsomeBot<mr_honesty123> W: Updating from such a repository can't be done securely, and is therefore disabled by default.06:39
IrcsomeBot<mr_honesty123> W: See apt-secure(8) manpage for repository creation and user configuration details.06:39
IrcsomeBot<mr_honesty123> why i am getting this error06:39
valorie@mr_honesty123 you just repeated the reason07:02
valorieI assume that there is no release file because it is no longer a supported release07:04
valorie!releases07:04
ubottuUbuntu releases a new version every 6 months. Each version is supported for 9 months (non-LTS) or 5 years (LTS). More info at https://wiki.ubuntu.com/Releases and https://wiki.ubuntu.com/TimeBasedReleases07:04
ApoloXIIIHi09:42
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ApoloXIIIhi diogenes_10:48
diogenessApoloXIII: hi10:52
BluesKajHi all13:06
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mdiehlHi all.  My son was swapping video cards on his computer and now, when it boots, all he gets is a blank screen.  I can ssh into it and everything seems to be there.18:58
mdiehlHe's running Kubuntu 22.0418:58
mdiehlHow can I set his system back to the default graphics config?18:58
oerhekshi mdiehl19:00
oerhekswhat card is he using exactly? lspci | grep VGA19:01
mdiehl@oerheks, Sorry for the delay.  He's running an on-board:20:00
mdiehl00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)20:00
oerhekstry ; ubuntu-drivers devices, or do directly; sudo ubuntu-drivers autoinstall20:01
oerheksrunning internal intel, he added a card again?20:02
mdiehlHe wanted dual monitors.20:02
mdiehlThen reboot?20:04
oerheksyes20:08
mdiehlOK, I rebooted and we saw the Kubuntu message.  Then the screen went blank.20:13
mmikowskimdiehl: How many screens are attached?20:13
mmikowskiMake sure you just have the primary screen attached to start.20:14
mdiehlNow, just one.  Attached to the internal port.20:14
mmikowskiFor debugging purposes.20:14
mmikowskiok.20:14
mdiehlYes.20:14
mmikowskiWhat GPU is attached?20:14
mmikowskiAre you plugged into that card or into the motherboard?20:15
mdiehlMotherboard.20:15
mmikowskiThe GPU before was Nvidia?20:15
mmikowskior AMD or Intel?20:15
mdiehlIntel.20:16
mmikowskiAnd the display was working through that?20:16
mdiehlYes.20:16
mmikowskiSo he removed an Intel Arc GPU?20:16
mmikowskiJust clarifying.20:16
mdiehlNo, he added another card...20:16
mdiehlRemoved that and now the internal doesn't work.20:17
mmikowskiOk, so was the display through that before?20:17
mmikowskiAnd what card was it? Like Nvidia RTX 1060 or similar?20:17
oerheksalways use the plugincard connector20:17
oerheksone can do that 'live'20:18
mdiehlI don't think he got both cards working, so he removed the external.  Then the internal didn't work.20:18
oerheksno, if the onboard is used, it overrides ?20:18
mdiehlHmmmm.20:19
mmikowskiI do this for a living. If you answer my questions directly, I can quickly help you resolve.20:19
mdiehlAnd I appreciate your time.20:20
mmikowskiIf you can't, then I have to get to work. No offense, but I can't spend too much time on this.20:20
mdiehlI understand.20:20
mdiehlSo, the internal is:  00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)20:20
mmikowskiSo 1. Did he have the output running through the GPU before? Was it working?20:20
mmikowskiYes, that is now.20:20
mmikowskiBefore, what was the monitor that was working attached to? The MB or the GPU?20:21
mmikowskiOr don't know?20:21
mdiehlThe internal graphics worked.  Then he added a new card and tried to get it added.  It didn't work, so he pulled it.20:22
mdiehlNow the internal doesn't work.20:22
mdiehlIs that more complete?20:22
mdiehlI booted a live dvd and it worked.20:23
mmikowskiRight.20:23
mdiehlSo, it's a config issue.... right?20:23
mmikowskiRight20:23
mdiehlI feel like if I removed the config, it would auto-config and I'd be golden...?20:24
mmikowskilikely not.20:24
mdiehlI'm listening...20:24
mmikowskiWell, the "config" is likely initramfs.20:24
mmikowskiWhat is the GPU?20:24
mmikowskiThat he added?20:24
mmikowskiDid he add drivers?20:24
mmikowskiCan you get into a virtual terminal?20:25
mdiehlHe added a DTX1050TI (Asus)20:25
mmikowskie.g. press <CTRL>+<ALT>+<F2>20:25
mmikowskito see a login screen?20:25
mdiehlNo login.  Just the opening kubunt msg.20:25
mdiehlOh, let me check.20:26
mdiehlHe get's a login prompt.20:26
oerheksso it did work;  sudo ubuntu-drivers autoinstall20:27
mmikowskiOk, I have to get back to work. Assuming you can login to the virtual terminal, you can read how to recreate initramfs here: https://kfocus.org/wf/recovery#bkm_use_a_live20:27
mmikowskiRight, sudo update-initramfs20:28
mdiehlI ran the sudo ubuntu-drivers autoinstall from an ssh prompt for what it's worth.20:29
mmikowskiBut if you can't get to a VT, you will need the recovery method in the attached article, which is quite a bit more involved, but not hard if you follow the steps.20:29
mdiehlI appreciate your time and I don't mind reading.20:29
mmikowskiThat will regenerate dkms and probably initramfs20:29
mmikowskiIs it resolved?20:29
mdiehlThanks.20:29
mmikowskiYes20:30
mmikowski?20:30
mdiehlWorking on it.20:30
mmikowskiYou may not need to go to such work. You should be able to update dkms and initramfs after removing the nvidia drivers.20:31
mdiehlI can work on it from here.  Thanks for the pointer.20:31
mmikowskiok, good luck. the key is described above.20:31
mdiehlI believe so.20:31
mmikowskiremoved nvidia-drivers which should update dkms and initramfs. Good luck!20:32
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foolishMachine0h pe0ple talk 1n th1s server20:45
foolishMachineneat20:45
bpromptÕ¿Õ20:46
mdiehlNo, it isn't.  I'm gonna reboot on a live DVD and be sure nothing has changed.21:04

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