[04:57] <kendell> hi all. I've been having an issue running ubuntu mate on my new hp laptop. The USB live image boots fine and installs, but when I attempt to boot the error I get is "intel security service has failed to start" and it drops me to a shell to fix the problem, which doesn't speak. Looking around on the internet doesn't turn up much. Anyone have any ideas at all?
[04:59] <kendell> I'd prefer to put linux only on this laptop as I despise windows, which is what it came with. This laptop is definitely doing something to make installing and running linux difficult i've never failed to be able to install linux on anything I've tried installing it on. It always runs like a top
[05:21] <swift110-mobile> Sup
[05:24] <kendell> not much. Having issues getting ubuntu mate to run on my new hp laptop kernel says intel security service has failed to start, but live image works fine
[05:36] <swift110-mobile> Oh I wonder why
[08:52] <sixwheeledbeast> tpm?
[21:11] <kendell> hi all. Having issues running ubuntu mate 24.04 on my new hp laptop. The live USB image boots and installs fine. Once I reboot, here are the errors I get
[21:11] <kendell> intel ish IPC timed out waiting for fw initiated reset 11.290940 intel ish ipc ish hw start failed
[21:14] <kendell> it then drops me to a busybox shell and I'm not sure what commands to try
[22:48] <kendell> hi all. Having issues installing ubuntu mate onto my new hp laptop. The live image boots and installs just fine but during the early initramfs stage of booting I get the following errors, then dropped to a shell. intel ish timed out waiting for hw to start initiating reset. intelish icp failed to start.
[22:52] <superkuh> It's a weird one.
[22:52] <superkuh> Not much on search.
[22:53] <kendell> yup, haven't found much. ONly thing I can think of is something in the firmware settings that needs to be turned off
[22:54] <kendell> what I don't understand is how the live image boots just fine, but it does
[22:56] <superkuh> I've never had that error but in the past I've had live work fine and install but then fail to boot any linux kernel because the OS had broken BIOS/csm mode. But surely you're doing all this install/boot in UEFI.
[22:57] <kendell> all in uefi. But csm mode I may have to investigate, I'm not at all sure what that is
[22:58] <superkuh> Just old still BIOS boot compatibility mode.
[22:58] <superkuh> style, rather.
[22:59] <superkuh> As opposed to UEFI. If it's a new HP laptop it probably doesn't even support it.
[22:59] <kendell> hmm. Shouldn't affect linux either way, but I've got a windows install that says there are no sound devices installed even though there clearly are and a linux live USB which automatically works with all my hardware. I choose linux
[23:15] <kendell> oh yeah, bought last month, manufactured in 2024