/srv/irclogs.ubuntu.com/2024/04/21/#xubuntu.txt

jquintanaheya11:51
=== philipgresty1 is now known as philipgresty
shekahello, after a fresh install of 22.04 i have no sound from my built in speakers, i swapped from windows so brand new, any help is very much appreciated 16:52
xanguaBy brand new, you mean brand new computer from 2024?16:56
xangua2024 model*16:56
shekanah 17:00
shekahttps://gatewayusa.com/GWTC116-2.html17:00
shekathe os runs smooth though 17:01
shekatrying to figure out how to test camera too17:01
tomreynyou can install package alsa-util and run    sudo alsa-info    and then post the link it prints17:02
tomreyn(this would be about audio)17:02
shekak, one sec17:02
shekahmm, so sudo apt alsa-util17:03
tomreynsudo apt update && sudo apt install alsa-util && sudo alsa-info17:04
tomreynsudo apt update && sudo apt install alsa-utils && sudo alsa-info17:04
tomreyn^ this actually, sorry sheka 17:04
shekasheka@xubu:~$ sudo apt update && sudo apt install alsa-util && sudo alsa-info17:06
shekaIgn:1 cdrom://Xubuntu 22.04.4 LTS _Jammy Jellyfish_ - Release amd64 (20240216.1) jammy InRelease17:06
shekaErr:2 cdrom://Xubuntu 22.04.4 LTS _Jammy Jellyfish_ - Release amd64 (20240216.1) jammy Release17:06
sheka  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs17:06
shekaHit:3 http://us.archive.ubuntu.com/ubuntu jammy InRelease                      17:06
shekaHit:4 http://us.archive.ubuntu.com/ubuntu jammy-updates InRelease              17:06
shekahttps://dpaste.com/6TVWVR7QX17:09
tomreynraw: https://dpaste.com/6TVWVR7QX.txt17:10
shekahttps://dpaste.com/7H5Z5ZNPC17:13
shekathe alsa-info17:13
tomreynsheka: run   software-properties-gtk   and, in the lower section, "installable from CD-ROM/DVD", disable the tickbox.17:15
tomreynplease also share the contents of the text file stored at /tmp/alsa-info . one way to do so is with this command:  nc termbin.com 9999 </tmp/alsa-info17:16
shekak, one sec17:19
shekahttps://termbin.com/ligv17:22
shekahttps://termbin.com/tgdf, did that also17:26
tomreynhmm, it does not seem to get along with your onboard audio device 8086:3198 too well17:30
tomreyni assume you also have no sound if you connect headphones?17:30
shekahttps://termbin.com/wfon17:31
shekalet me check one sec17:31
tomreynto upload images (as you tried at https://termbin.com/tgdf ), use imgur.com or a similar image hosting site17:32
tomreynsame goes for https://termbin.com/wfon17:33
shekaoh17:33
shekaya nothing with headphones17:34
shekahttps://imgur.com/a/IZSUSHo17:35
shekathe blue bar moves like it's wanting to make sound17:35
tomreynit's trying to send audio output to a HDMI or Displayport monitor there17:37
tomreynattaching such an external monitor would likely give you sound through that monitor17:38
tomreynit does not detect the onboard audio chipset, though, and thus currently can't send audio output to your installed speakers or the headphones17:39
shekasounds right17:39
shekawell gotta go for now tyvm17:40

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