| lotuspsychje | JanC: bug #2081564 | 13:28 |
|---|---|---|
| -ubottu:#ubuntu-discuss- Bug 2081564 in firefox (Ubuntu) "package firefox 130.0.1+build1-0ubuntu0.22.04.1~mt1 failed to install/upgrade: »neues pre-installation-Skript des Paketes firefox«-Unterprozess gab den Fehlerwert 1 zurück" [Undecided, New] https://launchpad.net/bugs/2081564 | 13:28 | |
| ravage | This package belongs to a PPA: Mozilla Team Firefox Next | 13:31 |
| ravage | So not supported | 13:31 |
| lotuspsychje | ravage: thats a bit what happened with JanC dad upgrade, hence why the share | 13:33 |
| === deepSleep is now known as Guest2233 | ||
| JanC | ravage: the "supported" version isn't supported in practice, as it has been broken for years now | 17:45 |
| JanC | lotuspsychje: looks like the same bug indeed | 17:46 |
| ravage | That may all be correct but that bug report is just invalid due to unsupported packages installed during the upgrade | 17:46 |
| JanC | "we can't be bothered to fix the bugs in the supported version, but if you install a working version we will not give you support" | 17:47 |
| ravage | The supported version is the snap | 17:48 |
| JanC | right, and that one has been broken for years | 17:48 |
| ravage | I don't have the energy to start that discussion again | 17:49 |
| JanC | I am not going to discuss it either, it's just a fact that people are literally forced to install an "unsupported" version | 17:50 |
| ravage | Your interpretation of fact and force differs. But let's keep it at that | 17:51 |
| JanC | yeah, let's just tell the tax office that Ubuntu told me I don't have to file taxes | 17:52 |
| JanC | BTW: the fix for this bug is to not disable the PPA on upgrade | 17:59 |
| lotuspsychje | upgrades disable ppa's automaticly these days right? | 18:17 |
| JanC | yes, and it causes this bug :) | 18:32 |
| leftyfb | sorry, what's the bug? | 18:32 |
| JanC | (it might solve problems with other PPAs) | 18:32 |
| leftyfb | 3rd party packages are not supported for upgrades in ubuntu | 18:32 |
| JanC | *sigh* | 18:32 |
| leftyfb | any bug arising from 3rd party applications is on the 3rd party to support | 18:33 |
| JanC | the 1st party packages aren't supported either | 18:33 |
| leftyfb | what isn't supported? | 18:33 |
| leftyfb | what package specifically? | 18:33 |
| JanC | the Firefox snap | 18:33 |
| leftyfb | isn't supported by who and how? | 18:33 |
| JanC | it's broken and nobody fixes it | 18:33 |
| leftyfb | broken how? | 18:34 |
| JanC | please, no | 18:34 |
| leftyfb | so it isn't broken or it is? | 18:34 |
| JanC | I have explained that about a million times now, and the bug reports have been around for years | 18:34 |
| JanC | it's clear they don't want to fix it | 18:35 |
| lotuspsychje | since FF got snappy, bug upstream are slower solved, then the time the ubuntu devs worked on it | 18:35 |
| leftyfb | ok, back to the PPA Firefox, didn't you remove it and the PPA before you upgraded and reinstalled after you upgraded? | 18:35 |
| lotuspsychje | one example is that belgian EID bug that still doesnt work on FF snap | 18:35 |
| lotuspsychje | users dont find their way easy to mozilla bugs upstream instead of LP | 18:36 |
| JanC | and I suggest installing the upstream APT repo instead of the PPA nowadays, as that one is actually support (by Mozilla) | 18:36 |
| JanC | leftyfb: the point is that disabling the PPA/repo causes the bug :) | 18:38 |
| leftyfb | huh? | 18:40 |
| leftyfb | disabling the PPA breaks the application? | 18:40 |
| JanC | yes | 18:40 |
| leftyfb | how so? That makes absolutely no sense | 18:43 |
| leftyfb | the installed application doesn't care about the repositoriy the .deb file came from | 18:43 |
| leftyfb | JanC: again, did you remove the application and the PPA before upgrading? | 18:43 |
| JanC | no, but the release upgrader removed the PPA obviously, which it shouldn't do (in this case) | 18:45 |
| leftyfb | ok, so self-inflicted problem | 18:45 |
| leftyfb | you should be removing the application and the PPA | 18:46 |
| leftyfb | upgrading or even support for these 3rd applications ass part of or after the upgrade isn't supported | 18:46 |
| JanC | no, the fact that people are forced to use the PPA and thus this bug happens is a self-inflicted problem created by Canonical | 18:46 |
| leftyfb | remove firefox, remove the ppa, do regular updates, reinstall the PPA, reinstall firefox | 18:47 |
| JanC | in other words, I suggest Canonical fix it (or fix the Firefox snap, if they prefer) | 18:47 |
| leftyfb | Canonical has absolutely bothibng to do with the firefox .deb | 18:47 |
| JanC | you forgot uninstall Firefox after the upgrade, then install it from the external repository | 18:48 |
| JanC | the Firefox .deb works fine | 18:48 |
| leftyfb | sure, though you can technically run the snap and .deb concurrently | 18:48 |
| JanC | it's the snap that is broken | 18:48 |
| leftyfb | :/ | 18:48 |
| leftyfb | are we back on the snap incompatibility with your smart card or whatever it is? | 18:49 |
| JanC | smart card eID, yes | 18:49 |
| leftyfb | ok, so we're back to square one where there is no new problem and everything is working exactly as it was before you upgraded right? | 18:50 |
| JanC | only after lots of manual intervention (and it actually is less work when you upgrade while Firefox .deb is still installed, as then the snap install fails as per the bug above so you don't have to uninstall it :P ) | 18:52 |
| leftyfb | 3rd party applications and their repositories should be removed before upgrades. Period. | 18:53 |
| JanC | AFAIK technically the Firefox snap & .deb are both third party, it's just that Ubuntu claims the snap is "supported" & the .deb isn't (while in practice of day-to-day use it is pretty much the other way around) | 18:55 |
| leftyfb | It's the upgrade process with snap vs the .deb that is supported or not. The upgrade process is not supported if you have the .deb install for the very reason you ran into. | 18:57 |
| JanC | and I say both should be supported | 18:57 |
| leftyfb | JanC: should Ubuntu's upgrade process support a mypackage.deb I create and stick on a web server and tell people to install? | 18:59 |
| JanC | I'm speaking specifically about Firefox | 18:59 |
| JanC | and Thunderbird maybe | 18:59 |
| leftyfb | The company behind it is irrelevant | 18:59 |
| JanC | but it is | 19:00 |
| leftyfb | good luck | 19:00 |
| JanC | I'm not expecting they want to fix this or they would have done so long ago, but that doesn't mean I can't say it's a very bad decision to break people's systems and then prevent any solutions for it too :) | 19:04 |
| leftyfb | prevent any solutions? Sorry, I must have misinterpreted when you said "the Firefox .deb works fine" | 19:06 |
| JanC | ... which they break on upgrade | 19:17 |
| JanC | but honestly, I'm tired of all the excuses of why breaking things is good and fixing them is bad :) | 19:19 |
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