[13:35]  * penguin42 waits in a chat queue to cancel his VM broadband
[13:40] <zxmpi> your call is important to us.. please hold ♫ who's sorry now... ♫
[13:41] <penguin42> expected wait time of 52minutes - fortunately this is the webchat not the phone
[13:47] <zxmpi> some bot waiting till your wait time gets to <5mins and then drops the connection...
[13:48] <penguin42> all the bots chattering to themselves and laughing at taunting the humans
[13:51] <penguin42> the expected wait time keeps going up
[13:57] <zxmpi> have you tried diving your starship around the sun to make time go backwards? :-P
[13:58] <penguin42> might be easier
[13:59] <zxmpi> remember to pack the transparent aluminium if you wanna bring back a few whales
[14:04] <penguin42> I don't understand whether the wait time it's showing is a predicted wait time taking into account when I started waiting or not
[14:21] <penguin42> ooh 
[14:21] <penguin42> a human joined
[14:21]  * zxmpi waits till penguin42 finds they're calculating times in base 17 :-P
[14:34] <penguin42> so it is actually the original time - and I am speaking to a human and I'm just trying to get them to tell me if it's cheaper for me to cahncel immediately and pay the early termination fee or wait 2 weeks and not
[14:35] <zxmpi> ::squeaky teenager:: i'll get my supervisor :-)
[14:37] <penguin42> they're actually being ok, the webchat is easier than speaking by phone; they give you a clear 'have you already signed up with a new provider' choice and then a 'but have they actually fitted it yet' - and once you have answered those they give up any attempt to make you stay
[14:38] <zxmpi> is there i have hostages button? :-P
[14:38] <penguin42> haha
[14:50] <penguin42> right, virgin cancelled
[15:44] <zxmpi> pigeons ordered and on the way :-)