/srv/irclogs.ubuntu.com/2026/05/21/#ubuntu.txt

nerissahello01:18
zykotick9hey nerissa01:18
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ronnyhi02:51
nqnzhi ronny02:51
ronnysup02:52
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toddc26.04 desktop settings snap is untrusted? bad cert or issue?04:19
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cagrcoskunSelam09:41
tomreynwelcome to Ubuntu support, cagrcoskun09:41
cagrcoskunselam09:42
txy4069hi10:19
txy4069Taipei time is 6:22 now.10:21
txy4069Afternoon, everyone! Just joined the channel10:23
txy4069110:23
txy4069hi10:26
BluesKajHi all10:42
centrixI am getting "Update Error:       failed to update to 26382336: error-incorrect-version" after issuing fwupdmgr get-updates.11:00
centrixI wonder what that means and if I should continue using the fwupd related SW to update/upgrade my firmware11:00
tomreyncentrix: this is often due to an error in version spelling /continuity by the firmware handlers. but more details will be needed to review the situation.11:35
tomreyni.e. provide full commands and output11:36
tomreyn!paste | centrix11:36
ubottucentrix: For posting multi-line texts into the channel, please use https://bpa.st | To post !screenshots use https://imgur.com | !pastebinit to paste directly from command line | Make sure you give us the URL for your paste - see also the channel topic.11:36
centrixtomreyn, https://bpa.st/JATQ11:41
centrixfwupdmgr get-updates11:41
centrixfwupdmgr update - all goes"well" asking me to reboot to finish/install. After reboot I get into the update black&white Lenovo screen.11:42
centrixThen reboot again and back into my Ubuntu login screen.11:43
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centrixOnce a day I get notified about upgrading my boce's firmware from version 1.28 to 1.43. Still round and round.11:44
ravageok. sounds good so far11:44
ravageso maybe install that update manually?11:45
centrixHow?11:45
centrixravage, that was maybe a weird question, but the update fails either way.11:46
centrixfwupdmgr update .... reboot and the rest was described before in this chat.11:46
centrixOf course there's another option: upgrade using HW vendor's ISO image. That is my last step.11:48
centrixhistory: https://bpa.st/TYMQ11:51
ravageif the ISO of the vendor fails too there is nothing fwupd can do for you im afraid11:54
tomreyncentrix: https://fwupd.org/lvfs/search?value=7a31ac37-4c2b-4863-851a-d33140b5d365 leads to https://fwupd.org/lvfs/devices/com.lenovo.ThinkPadR15ET.firmware which shows success rate for Version 0.1.43 is rather low (69%). you have a long way to go from 1.28 to 1.43. it may be a good idea to try upgrading to an intermediate version first, then continue to 9.1.4311:55
tomreyn*0.1.4311:55
centrixravage, Yes. As I said. That is my LAST stage. If fwupdmgr fails.11:56
tomreynhmm, then again, they only list unstable intermediate versions there. maybe they have a better offering on the lenovo driver support download page for your model11:56
tomreynyou can also open a bug report against fwupd on github11:57
tomreynhttps://github.com/fwupd/fwupd/issues11:57
tomreyn(look for an existing one for this GUID first)11:58
centrixA lot of options. Let me start with the step-by-step upgrade from 1.28.11:58
tomreyni suspect mr. hughes is in a good (and better) position to hand such reports over to lenovo than device owner would be.11:58
tomreynbut, sure, reporting directly to lenovo would be better11:59
tomreynactually, your output states you're already on 0.1.4112:00
centrixtomreyn, Fiddling around with fwupdmgr is not my favorite thing so I'm green here. Let me check how to upgrade step-by-step using that GUID.12:00
tomreynwhat does    sudo journalctl -b|grep DMI:|head -1   say?12:01
centrixMay 21 12:52:02 zbook kernel: DMI: LENOVO 20R4S4NE02/20R4S4NE02, BIOS R15ET47W (1.28 ) 01/12/202112:02
tomreynhmm so maybe upgrades were staged but never ran12:03
centrixMay be. How to push them to run? I can always reboot later.12:04
tomreyndid the update black&white Lenovo screen have a progress bar? did it take some minutes before it rebooted?12:04
centrixtomreyn, Yes. It too cca 2 mins.12:04
centrixI remeber that the very firs took max. to 5 min.12:04
tomreynthat's "yes" to both of my questions?12:04
tomreynhttps://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-l-series-laptops/thinkpad-l13-type-20r3-20r4/20r4/20r4s4ne02/downloads/driver-list/component?name=BIOS%2FUEFI&id=5AC6A815-321D-440E-8833-B07A93E0428C is the driver update page. they got a newer release there, 0.1.4512:07
tomreyncentrix: i got disconnected earlier, didn't see you state that you used the (0.)1.45 ISO, yet. did you?12:09
centrixtomreyn, answers: 'can't remeber' : yes'12:09
centrixtomreyn, Never yet used the vendor ISO to update my BIOS/Firmware.12:10
tomreynokay, then give that a try. if the journalctl one-line above still reports 1.28 afterwards then you'll want to contact lenovo about it.12:10
centrixOr upgrade using their ISO and get into it later.12:11
tomreyni don't understand how that's a different approach.12:12
centrixI always had NO problem upgrading from an ISO or an adequate OS dependent SW (Win).12:12
tomreynupgrading using lenovo's iso is what i suggested12:13
centrixMy misunderstanding. But thanks!12:14
tomreyngood luck! :)12:14
Smithx10Does anyone know why if apt-remove with purge is removing my linux kernel even when I am not removing it?     linux-image-generic:amd64 (7.0.0-15.15) is getting deleted,  here is the log:  https://gist.github.com/Smithx10/ea09028c3b828d5fd86750ceb7841c6c12:29
tomreynSmithx10: which command did you run?12:30
Smithx10Commandline: /usr/bin/apt-get -q -y -o Dpkg::Options::=--force-confdef -o Dpkg::Options::=--force-confold --purge remove amd64-microcode binutils binutils-common binutils-x86-64-linux-gnu eatmydata fontss12:30
Smithx10-ubuntu-console fwupd fwupd-signed iucode-tool landscape-common linux-firmware open-vm-tools plymouth plymouth-theme-ubuntu-text powermgmt-base publicsuffix snapd thermald upower usbmuxd wireless-regdb12:30
tomreynah, sorry, i missed this is apt_term.log output12:31
ravageim almost sure you did not type in that command?12:31
Smithx10I'm debugging an ansible image build someone has previous used for ubuntu 24.04.12:31
Smithx10the only main difference is we went from using the hwe kernel package in 24.04 to the linux-image-generic packages.12:34
tomreynlinux-image depends on amd64-microcode (via linux-image-generic)12:37
Smithx10tomreyn:  what command did you run to get the dep tree ?12:38
tomreyni looked at https://packages.ubuntu.com because i'm lazy. but you should learn to debug such issues using apt depends apt-rdepends12:38
Smithx10is there a linux kernel package that doesn't have deps.  I agree with you .... I should learn.12:38
Smithx10but... I too am lazy,  and don't typically use linux :)12:39
Smithx10Thanks tho.  I'll go try to figure out which linux kernel package is just the linux kernel and not a meta package of lots of stuffs12:40
tomreynmaybe that's the core of the issue, your org making someone maintain / work with linux who doesn't typically use linux12:40
Smithx10SunOS 4 life.  Long Live Illumos!12:40
Smithx10hahaahaha12:40
tomreynyou can switch between the two linux tracking packages without issue, just don't purge amd54-microcode12:40
tomreyn* amd64-microcode12:40
Smithx10I'm guessing the hwe kernel doesnt have deps on amd64-microcode?12:41
tomreynsure it does12:42
tomreynhttps://gist.github.com/tomreyn/8d7675840d7bc7389b32e4d8887ca44912:42
tomreyn...is a bit outdated but should still help you switch between kernel tacking packages12:42
Smithx10apt-cache depends12:44
Smithx10Thanks,  I guess I'll just not purge after 24.0412:46
tomreynwell, you can purge, just not the wrong packages12:47
tomreynor you can   sudo apt purge '~c~o'    ("man apt-patterns" for details) rather than a fixed list12:49
Smithx10Thanks.   I wonder what makes 24.04 not purge the kernel.12:51
tomreyndependencies are the same there between these packages as on 26.0412:55
tomreynin fact i initially understood you had inquired about 24.0412:55
tomreyn(and since understood you were actually asking about 26.04, based on the kernel version you mentioned)12:56
Geronimohola13:17
Geronimoimportant question: how do I open the emojis pop-up window to select an emoji in the input box of my IRC client? does anybody know? I am using Firefox and KDE in Ubuntu 26.04 LTS. thanks!13:18
tomreyni guess this brings up the question of: what is your irc client? (i probably couldn't answer your questions since you're referring to KDE.)13:21
Geronimothelounge.chat is my IRC client13:23
Geronimoah. I think I found it! 😀️13:24
Geronimoit's CTRL+.13:24
tomreynglad to have helped you help you!13:27
Geronimoyes. thanks!13:28
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zaggynlis the snap store having issues?15:27
Apachezyeah seems like that16:06
Apachezthat x30303 gang again?16:06
Smithx10@tomreyn so it looks like the package that was removing the kernel was wireless-regdb16:14
Smithx10kernel-> modules -> wireless-regdb16:14
Jari--Ubuntu Software crashes - anyone had this in 22 latest?16:15
tomreynSmithx10: wireless-regdb has no dependencies16:16
lotuspsychjeJari--: 22 is not latest, wich ubuntu release are you talking about16:17
tomreyn!xx.yy | Jari--16:17
tomreyn!yy.mm | Jari--16:17
ubottuJari--: Ubuntu version numbers are: YY.MM (YY=release year,MM=release month). Each year sees two releases, so just specifying YY is imprecise. See also https://www.ubuntu.com/about/release-cycle16:17
lotuspsychjezaggynl: https://snapcraft.io/ still gives warnings in topic16:17
tomreynJari--: have you tried running it from a vritual terminal ?16:17
tomreynzaggynl: see also https://status.snapcraft.io/16:18
Jari--tomreyn:  whats the command16:18
tomreynJari--: good question, i'll try to find out16:20
Jari--tomreyn: oh it has a saving option turned on, bandwidth saving, because many times it costs to use internet16:20
tomreynJari--: is there any eror message on screen when it "crashes"? and if so, which? if not, what does it do unexpectedly?16:22
tomreynchances are it's currently somewhat broken due to the service "degradation"16:22
tomreyni.e. see https://snapcraft.io/ + https://status.snapcraft.io/16:22
Smithx10@tomreyn I'm not sure... why.... but  https://gist.github.com/Smithx10/d676c1468198f4ab69feeac19d1ff54616:24
Jari--tomreyn: I was just installing telegram, it crashed then... and also second try it installed telegram and it is working ok16:24
jp__Hi, i just checked and it seems all my journalctl logs have been removed16:28
jp__is there a way to recover?16:28
tomreynSmithx10: me neither. is anything unusual reported / warned about on    apt update && apt-mark showhold && apt policy && apt policy wireless-regdb && apt policy apt -f install && apt -sV upgrade && apt -sV full-upgrade16:32
Smithx10All I ran was docker run --it /bin/bash ubuntu:26.04  and installed the kernel and tested that remove command.16:33
Smithx10https://gist.github.com/Smithx10/27af1f7cf4810f4a15b0220e399f93a9  output from that command16:34
tomreynjp__: backups. this doesn't happen by itself (at leats not fully - old logs may be removed automatically)16:36
jp__tomreyn: i executed journalctl --verify16:37
tomreynJari--: yeah, it'll be due to the service degradation, just try again tomorrow16:37
jp__i see logs being restored16:37
jp__It's still running but atleast 3 new log files16:37
jp__tomreyn: i don't keep backups myself, because the 3 month duration of the logfile is always enough16:38
tomreynah, sorry, i forgot about that command. yes, indeed, unclean shutdowns and file system issues could cause this16:38
jp__But someone fudged something and now i have only 5 days worth of logs16:38
lotuspsychjejp__: extundelete or photorec to recover files16:41
tomreynSmithx10: hmm i forgot asking about   apt list '~o~c'   - but it won't be relevant if this is a clean container from a trusted source16:41
tomreynSmithx10: maybe post at https://community.ubuntu.com or get commercial support if you have a subscription16:42
Smithx10hahah @tomreyn  we just gonna keep wireless-regdb for now :P16:42
tomreynjp__: you don't keep backups and yet you miss those logs now - something's not adding up there16:43
Smithx10Thanks for helping tho,   I kicked off a build and am hopefully going to be able to get this out of my queue.16:43
JanCjournald typically manages logs based on disk space, not time16:43
tomreynSmithx10: good luck16:44
tomreyn+ you're welcome16:44
JanCalso possibly depends on *available* disk space16:45
tomreyni thinl 10% are usually kept16:45
JanCso, the retention in days might go down if there is a lot in the logs, although 5 days seems very low16:45
JanCbut that also depends on the level of logging for all your applications etc.16:47
jp__Yeah but what i meant is, with my level of logging, the available logs date back to about 3 months ago16:47
jp__So seeing 5 days only, after an incident where the logs are really needed, made me think someone is sabotage-ing the whole thing16:48
shaheedhello16:48
JanCof course if someone broke in then they might have deleted logs to hide what they did indeed...16:49
jp__Well there is a whole payment platform on the system, used by about 10 companies16:49
Sunriseindependent individuals may also log16:49
JanCugh16:50
Sunriseah16:50
JanCor someone internally messed with something, which is also not good  :-/16:50
jStefanjp__, you could check bash history for any hints16:50
jp__There was an "issue" that broke the paymentplatform syncing payments16:50
jp__so we have the payments, but don't know to which company they belong16:51
JanChm, isn't it that that caused a lot of logging?16:51
jp__ofcourse, everything is logged, so i could easily determine per payment exactly what was paid for16:51
JanCso on that day/time there would be lots of logs16:51
jp__But now the logs were scrubbed16:51
jp__JanC no more than usual16:51
jp__not enough to overwrite 3 months worth of logs16:52
jp__but the "issue" was already suspicious16:52
JanCI mean, a zillion lines "failed to sync"16:52
jp__JanC each payment only fails once16:52
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lotuspsychje!guidelines | linex18:08
ubottulinex: The guidelines for using the Ubuntu channels can be found at https://wiki.ubuntu.com/IRC/Guidelines18:08
linex+hola18:08
linexlotus18:08
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ankushhello19:11
jp__how would i get journalctl like powers for files?19:18
jp__like for date filtering, etc19:18
jp__nvm found it19:19
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zoheirhi catty21:52
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kodakBratislava?22:20
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