| === thelou756463599 is now known as thelou75646359 | ||
| kaushik | hi | 08:58 |
|---|---|---|
| IrcsomeBot | <TimoSalola> Hi @kaushik | 09:09 |
| BluesKaj | Hi all | 13:23 |
| manuel_ | Hello. I need help with gaming | 17:29 |
| manuel_ | I had linux mint before and I downloaded some linuxrulez games which worked out of the box. | 17:29 |
| manuel_ | Now with kubuntu 24.10 none of them work fine, neither under steam | 17:30 |
| manuel_ | They hang the pc and I have to do systemctl restart sddm | 17:30 |
| manuel_ | I guess it may be related to drivers, but I've tried with default and kisak-mesa with the same result | 17:31 |
| manuel_ | Hope anybody can help me | 17:31 |
| tomreyn | manuel_: generally, most folks here and in the #ubuntu sister channel will only be able to help with software which comes with k(ubuntu) / is available from its repositories. you *may* be able to get help with third party software if you can provide version numbers, complete error messages and so on. | 17:54 |
| tomreyn | for sharing such content, use a pastebin (see "pastes" in /topic) | 17:54 |
| manuel_ | I would but don't know exactly what logs or commands whould I exactly share | 17:57 |
| tomreyn | first of all, you could provide some more info on the 3rd party software you are trying to get to work. personally, i'm not familiar with "linuxrulez games", and i suspect others won't be either. a short summary a website link could help, so people considering to support you (in their spare time) won't need to look this up on their own. you can often gather some logs from software which is meant to run graphically by running it from a terminal | 18:00 |
| tomreyn | emulator (konsole). some may provides command line options such as --help which expose further logging options | 18:00 |
| tomreyn | or "-h" or "-?" or "/h" or "/?" or "help" | 18:01 |
| tomreyn | if you know which technology (any emulation? WINE or the like?) they're using, which programming language they are written in, this can also help. | 18:02 |
| tomreyn | i'm keeping these recommendations general so you can make a note of them and reuse them next time something doesn't seem to work. | 18:03 |
| manuel_ | Ok, let's go: I'm trying to get some windows game to work; tried with some from steam (diablo IV), some from wine directly (dragon Age The Veilguard). Linuxrulez repacks them and makes them just playable so they work out of the box (with it's own instance of wine). They worked in linux mint, doesn't in kubuntu | 18:05 |
| manuel_ | So I tried to make them work through steam with proton and wine, and the result is always the same (in wayland and in x11): the pc hangs and they only thing I can do is ssh and restart sddm | 18:06 |
| manuel_ | Nothing else seems to work (no key, for instance). I've tried to ssh and kill the process but still I have to restart sddm to make the pc be usable | 18:07 |
| manuel_ | I can run them from the console but, as I can't make the pc work again, don't know how to recover the log | 18:08 |
| manuel_ | I've tried to use mangohud to run them and my gpu seems to go to 99% and then the freeze happens | 18:09 |
| manuel_ | This is why I think it may be a driver issue | 18:10 |
| tomreyn | do native linux games and glmark2 work fine? | 18:10 |
| manuel_ | I'm going to try, didn't try any linux native game | 18:11 |
| tomreyn | ctrl-alt-f3 or -f4 should usually bring you to a tty (text console) where you can either login and run commands or (also if you can't see) press ctrl-alt-del to reboot cleanly | 18:11 |
| tomreyn | try some native (linux) 3d game like supertuxkart or an FPS first of all. | 18:13 |
| tomreyn | you can redirect output from a command you run on a terminal emulator to a file. instead of running thiscommand you would run thiscommand >~/thiscommand.log 2>&1 | 18:14 |
| tomreyn | this would store output of "thiscommand" to ~/thiscommand.log which is a file in your home directory, so /home/YOURUSERNAME/thiscommand.log (but NOT on your Desktop) | 18:15 |
| tomreyn | if the ctrl-alt-F3/4 and ctrl-alt-del does not work to reboot safely, you can still use this approach: | 18:16 |
| tomreyn | !sysrq | 18:16 |
| ubottu | In an emergency, you may be able to shutdown cleanly and reboot by holding down Alt+PrintScreen and typing slowly, in succession, S, U and B. For an explanation, see http://en.wikipedia.org/wiki/Magic_SysRq_key | 18:16 |
| tomreyn | when you compare your (k)ubuntu installation with other linux distributions and release versions, it's important to point out which distro versions you are comparing. specifically, the kernel versions will be relevant, but also things like 3rd party driver versions and software versions which are relevant to 3d graphics or emulation. | 18:18 |
| manuel_ | I've installed and executed glmark2, it was working find until "terrain", when it says: amdgpu: The CS has cancelled because the context is lost. This context is innocent. I can't go to pastebin because the pc is half/hanged | 18:18 |
| manuel_ | I barely can write in the chat | 18:19 |
| tomreyn | if you're still using kisak drivers, i recommend you downgrade those to proper ubuntu versions first of all. | 18:19 |
| manuel_ | But in the system monitor I have nothing draining my memory/cpu/gpu | 18:19 |
| tomreyn | unless you have quite recent hardware, you may also be better served running a long term support release (24.04 LTS) | 18:20 |
| tomreyn | the kisak PPA *may* be useful (only) if you have very recent hardware | 18:21 |
| manuel_ | The only hardware I have to struggle with is my fp reader which I finally made work. I've tried more recent release and kisak because the corrections the made for some games (like latest Indiana Jones) | 18:22 |
| tomreyn | there may be some other situations where it would be useful, but first of all you should establish whether your hardware is so recent that such expieriments make sense | 18:22 |
| manuel_ | The rest of my hardware is top but not recent | 18:22 |
| tomreyn | so which graphics card / GPU do you have there | 18:23 |
| manuel_ | Even there, I don't know how to recover the performance right now after glmark2 without closing the session | 18:23 |
| manuel_ | My graphic is an amd 6700xt | 18:23 |
| manuel_ | amd cpu, 32 gb ram | 18:23 |
| tomreyn | ^ quite relevant info to share when you're seeking support with graphics | 18:23 |
| manuel_ | But kubuntu has been the best linux experience and better performance I've tried except for games | 18:24 |
| oerheks | linuxrulez games ? those are notorious for crashing | 18:25 |
| tomreyn | https://www.amd.com/en/products/graphics/desktops/radeon/6000-series/amd-radeon-rx-6700-xt.html says launch date was Q1 2021. ubuntu 24.04 LTS released (as the name indicated) in aptil 2024, by then support for this hardware should have been integrated | 18:25 |
| manuel_ | I was waiting to paste the log of glmark but now I'm hung, guess I've got to restart and come back in a few minutes because everything is way slow. | 18:25 |
| tomreyn | *apRil | 18:25 |
| tomreyn | sure, give it a go | 18:25 |
| manuel_ | About linuxrulez games, didn't give me any problem in mint | 18:25 |
| tomreyn | i suggest downgrading drivers first of all, though | 18:26 |
| tomreyn | and maybe install 24.04 LTS instead | 18:26 |
| manuel_ | Ok, here I am again. Finally it totally hanged | 18:29 |
| manuel_ | Gave me a message which I couldn't copy but make a photo | 18:29 |
| manuel_ | Gonna try to pastebin it with text | 18:30 |
| tomreyn | "amdgpu: The CS has been cancelled because the context is lost." seems to be usually printed after a GPU reset, which is a driver initiated recovery mechanism for when the GPU stops responding or fails to do so on time. | 18:33 |
| tomreyn | if you rebooted gracefully (as described above) you will be able to review kernel warnings (and worse) from the previous kernel runtime using journalctl -p4 -eb -1 | 18:33 |
| manuel_ | https://pastebin.com/jjbjBFnb | 18:33 |
| tomreyn | you can share output from such commands directly to a pastebin-like service using: journalctl -p4 -eb -1 |& nc termbin.com 9999 | 18:33 |
| manuel_ | It's impossible to reboot this way. None of the hotkeys or combinations works when it hangs: it's like dead except for ssh | 18:34 |
| tomreyn | that's unusual. if ssh works, you should also be able to magic sysrq blindly | 18:35 |
| tomreyn | you can test that you're having the right key combo by switching to a tty, then pressing Alt-PrintScreen-h together. if it's the right key combo then a help message with available commands will be printed | 18:36 |
| tomreyn | it shold look something like this: SysRq : HELP : loglevel(0-9) reboot(b) crash(c) terminate-all-tasks(e) | 18:38 |
| tomreyn | memory-full-oom-kill(f) kill-all-tasks(i) thaw-filesystems(j) sak(k) show-backtrace-all-active-cpus(l) show-memory-usage(m) | 18:38 |
| tomreyn | nice-all-RT-tasks(n) poweroff(o) show-registers(p) show-all-timers(q) unraw(r) sync(s) show-task-states(t) unmount(u) | 18:38 |
| tomreyn | show-blocked-tasks(w) dump-ftrace-buffer(z) | 18:38 |
| manuel_ | Alt-PrintScreen-h does nothing for me | 18:38 |
| tomreyn | maybe you have a SysRq key instead? | 18:38 |
| manuel_ | Not sure of what a SysRq key is, but if this is the old "windows" key, it takes an screenshot with spectacle | 18:40 |
| tomreyn | https://en.wikipedia.org/wiki/Magic_SysRq_key | 18:40 |
| tomreyn | not the "windows"/"logo" key, no | 18:40 |
| tomreyn | if you can reboot via ssh, that's actually better than sysrq, though, since it will shutdown gracefully, not just unmount the file systems | 18:41 |
| manuel_ | Ok, this is what I did: https://termbin.com/4rup | 18:43 |
| manuel_ | Nothing related to what I saw (in my first pastebin), which is related to amdgpu which is the problem | 18:43 |
| tomreyn | there is, it's just well hidden between the UFW messages | 18:46 |
| tomreyn | this will show them: curl -s https://termbin.com/4rup | grep -Fv 'kernel: [UFW' | 18:47 |
| manuel_ | Yes, I've seen finally and I'm searching for similar messages | 18:47 |
| tomreyn | did you downgrade graphics drivers, yet? | 18:48 |
| manuel_ | No, not yet. Should I disable kisak-mesa ppa and apt update? | 18:48 |
| tomreyn | that#s what i suggested previously, yes. i don't think spending more time on analyzing error messages from the current setup makes sense. | 18:49 |
| manuel_ | Ok, here I go | 18:49 |
| tomreyn | also, this looks like a first ever bios version. you should definitely look for an upgrade there | 18:50 |
| tomreyn | quote: MS-7C37/MPG X570 GAMING PLUS (MS-7C37), BIOS A.P1 08/30/2024 | 18:50 |
| manuel_ | I upgraded the bios like two months ago, I think | 18:50 |
| manuel_ | I'm going to search for upgrades, too | 18:51 |
| tomreyn | hmm, yes, looking at https://www.msi.com/Motherboard/MPG-X570-GAMING-PLUS/support you *may* actually have the latest | 18:53 |
| tomreyn | "A.P1" just sounded like a first ever veersion to me | 18:53 |
| tomreyn | but the 08/30/2024 build date suggests it may be the 7C37vAO or 7C37vAP1(Beta) version | 18:54 |
| tomreyn | oh, actually the latter | 18:55 |
| manuel_ | Yes, I think so. I'm doing the downgrade of graphics | 18:55 |
| manuel_ | Ok, something went terribly wrong when downgrading and I'm restoring a (thank god) timeshift backup which I did an hour ago. Could you guide me in the process of downgrading only the kisak mesa drivers? | 19:03 |
| manuel_ | I deleted kisak-mesa ppa and then: | 19:03 |
| tomreyn | disable the ppa, run apt update, install apt-forktracer, run-apt-forktracer, identify and downgrade relvant packages to the Ubuntu versions indicated | 19:06 |
| manuel__ | sudo apt remove --purge libegl-mesa0 libgl1-mesa-dri libglapi-mesa libglx-mesa0 libosmesa6 mesa-va-drivers mesa-vdpau-drivers mesa-vulkan-drivers mesa-libgallium libgbm1 | 19:07 |
| manuel__ | This removed all the packages of my pc; thanks god, I recovered them with timeshift but don't know how to revert to the default drivers then+ | 19:07 |
| tomreyn | so it will be helpful that i just explained it | 19:08 |
| tomreyn | <tomreyn> disable the ppa, run apt update, install apt-forktracer, run-apt-forktracer, identify and downgrade relvant packages to the Ubuntu versions indicated | 19:08 |
| tomreyn | !logs | 19:08 |
| ubottu | Official channel logs can be found at https://irclogs.ubuntu.com/ . LoCo channels are now logged there too. Meetingology logs at https://ubottu.com/meetingology/logs/ | 19:08 |
| manuel__ | Ok, gonna do and come back tomorrow, gonna go after my kids. Thanks!! | 19:09 |
| tomreyn | i had a typo there, i wrote "run-apt-forktracer", but meant "run 'apt-forktracer'" | 19:09 |
| tomreyn | good luck | 19:10 |
| manuel__ | When I do run 'apt-forktracer' it enters in a > shell | 19:14 |
| manuel__ | how do I use it? | 19:14 |
| manuel__ | Sorry but I'm just learning with linux and some things are pretty dificult to me | 19:15 |
| === hylo is now known as Holmesbot420 | ||
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